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Jobs · Human Resources · Ohio

NOW HIRING: Apartment Maintenance Training Specialists

Monarch Investment and Management Group · Columbus, OH · 3 wk ago
On-siteHuman Resources$70k–$80k/yrFull-time

Monarch Investment and Management Group (MIMG) is among the top 50 multifamily owners in the country (#10), owning and self-managing 80,847 apartment homes across 26 states plus a ski and snowboard resort in Colorado. We are privately owned, not a REIT or Wall Street investment group, which means we care about the communities we own and the people who run them.

About the role

As a Maintenance Training Specialist, you’ll travel to Monarch communities nationwide (up to 75% of the time) to train, mentor, and support maintenance technicians during their first 90 days and beyond. You’ll deliver hands-on, real-world training, coach new hires, and help teams hit the ground running.

Responsibilities

  • Deliver hands-on training in make-readies, appliance repair, plumbing, drywall/paint, HVAC, pool operations, and basic electrical.
  • Coach new hires through onboarding and set them up for success.
  • Teach shop organization, tool control, curb appeal standards, and preventative maintenance best practices.
  • Support work orders, unit turns, and special projects at properties needing extra help.
  • Train teams on emergency maintenance, snow removal, and resident lockout procedures.
  • Assess training effectiveness, report on outcomes, and identify areas for improvement.
  • Stay current and serve as the expert on Gracehill courses, bootcamps, and certification trainings.

Requirements

  • 4+ years of hands-on multifamily maintenance experience.
  • CPO certification and EPA 608 certification (2+ years hands-on experience with each).
  • Deep knowledge of drywall/painting, plumbing (including brazing and soldering copper), electrical, appliance repair, water heaters, and HVAC/boiler systems.
  • Ability to explain repairs clearly to both new and experienced technicians.
  • Comfort with basic computer skills (Microsoft Office, browsers, online ordering) and virtual training tools like Microsoft Teams.
  • Valid driver’s license, reliable transportation, and willingness to travel via car, plane, or other means.
  • Passion for mentoring and patience to help others learn.

Benefits

  • $70,000 to $80,000 a year.
  • 401(k) with up to a $4,000 annual match.
  • Paid training programs—plus the opportunity to design and deliver them.
  • Tuition reimbursement program.
  • Paid Time Off: 80 hours (1st year), 120 hours (2–4 years), 160 hours (5+ years).
  • 8 paid holidays, 2 paid half-day holidays, plus your birthday or work anniversary off.
  • 3-week paid sabbatical every 5 years or a 2-week pay bonus instead.
  • Medical insurance through Blue Cross for under $50/month.
  • Free basic dental and life insurance, with buy-up options available.
  • Vision and additional benefit plans for you, your spouse, and children.
  • Tool reimbursement program, up to $500 annually.
  • Annual boot reimbursement program, up to $100.
  • 20% off rent at any Monarch community (terms and conditions apply).
  • $500–$1,000 Employee Referral Bonus Program (terms and conditions apply).

Schedule

This role requires up to 75% travel nationwide, including by car, shuttle, train, or plane. Expect frequent on-site visits to maintenance teams across the country.

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