NOW HIRING: Apartment Maintenance Training Specialists
Monarch Investment and Management Group (“MIMG”) is among the top 50 multifamily owners in the country (#10), owning and self-managing 80,847 apartment homes across 26 states plus a ski and snowboard resort in Colorado. We are privately owned, not a REIT or Wall Street investment group, which means we care about the communities we own and the people who run them.
About the role
As a Maintenance Training Specialist, you’ll travel to Monarch communities nationwide (up to 75% of the time) to train, mentor, and support maintenance technicians during their first 90 days and beyond. You’ll deliver hands-on, real-world training and help build the next generation of maintenance professionals.
Responsibilities
- Travel to Monarch communities nationwide (up to 75%) to train, mentor, and support maintenance technicians.
- Deliver hands-on, real-world training in make-readies, appliance repair, plumbing, drywall/paint, HVAC, pool operations, and basic electrical.
- Coach new hires through onboarding and set them up to hit the ground running.
- Teach shop organization, tool control, curb appeal standards, and preventative maintenance best practices.
- Jump in to support work orders, unit turns, and special projects at properties that need an extra hand.
- Train teams on emergency maintenance, snow removal, and resident lockout procedures.
- Assess how training is landing, report on effectiveness, and identify where the next lesson is needed.
- Stay sharp yourself by attending and being the expert on Gracehill courses, bootcamps, and certification trainings.
Requirements
- 4+ years of hands-on multifamily maintenance experience.
- CPO certification and EPA 608 certification (2+ years hands-on experience with each).
- Deep knowledge of drywall/painting, plumbing (including brazing and soldering copper), electrical, appliance repair, water heaters, and HVAC/boiler systems.
- A knack for explaining things clearly—able to break down a repair for both brand-new techs and seasoned pros.
- Comfort with basic computer skills (Microsoft Office, browsers, online ordering) and virtual training tools like Microsoft Teams.
- Valid driver’s license and reliable transportation, ready to travel via car, plane, or other means.
- Love of mentoring people and the patience to help others get it right.
Benefits
- $70,000 to $80,000 a year.
- 401(k) planning with up to a $4,000 annual match.
- Paid training programs—plus you get to design and deliver them.
- Tuition reimbursement program.
- Paid Time Off: 1st Year = 80 Hours, 2–4 Years = 120 Hours, 5+ Years = 160 Hours.
- 8 Paid Holidays, 2 Paid ½-day Holidays, plus your Birthday or Work Anniversary off.
- 3-week paid sabbatical every 5 years with Monarch or a 2-week pay bonus instead.
- Medical insurance through Blue Cross for under $50/month.
- FREE basic dental and FREE basic life insurance, with buy-up options available.
- Vision and additional benefit plans available for you, your spouse, and your children.
- Tool reimbursement program, up to $500 annually.
- Annual boot reimbursement program, up to $100.
- Employees are eligible for 20% off rent at any Monarch community (terms and conditions apply).
- $500–$1,000 Employee Referral Bonus Program (terms and conditions apply).
Schedule
This role travels up to 75% of the time, visiting maintenance teams nationwide by car, shuttle, train, or plane as needed.
A physical demonstration of your ability to complete the basic job duties will be required during the interview process. Pre-employment screenings include a criminal background check and drug screening. Valid driver’s license and reliable transportation required.