Jobs · Human Resources · Michigan

NOW HIRING: Apartment Maintenance Training Specialists

Monarch Investment and Management Group · Grand Rapids, MI · 3 wk ago
On-siteHuman Resources$70k–$80k/yrFull-time

Monarch Investment and Management Group (“MIMG”) is among the top 50 multifamily owners in the country (#10), owning and self-managing 80,847 apartment homes across 26 states plus a ski and snowboard resort in Colorado. We are privately owned, not a REIT or Wall Street investment group, which means we care about the communities we own and the people who run them.

About the role

As a Maintenance Training Specialist, you’ll travel to Monarch communities nationwide (up to 75% of the time) to train, mentor, and support maintenance technicians during their first 90 days and beyond. You’ll deliver hands-on, real-world training and help build the next generation of maintenance professionals.

Responsibilities

  • Travel to Monarch communities nationwide (up to 75%) to train, mentor, and support maintenance technicians.
  • Deliver hands-on, real-world training in make-readies, appliance repair, plumbing, drywall/paint, HVAC, pool operations, and basic electrical.
  • Coach new hires through onboarding and set them up to hit the ground running.
  • Teach shop organization, tool control, curb appeal standards, and preventative maintenance best practices.
  • Jump in to support work orders, unit turns, and special projects at properties that need an extra hand.
  • Train teams on emergency maintenance, snow removal, and resident lockout procedures.
  • Assess how training is landing, report on effectiveness, and identify where the next lesson is needed.
  • Stay sharp yourself by attending and being the expert on Gracehill courses, bootcamps, and certification trainings.

Requirements

  • 4+ years of hands-on multifamily maintenance experience.
  • CPO certification and EPA 608 certification (2+ years hands-on experience with each).
  • Deep knowledge of drywall/painting, plumbing (including brazing and soldering copper), electrical, appliance repair, water heaters, and HVAC/boiler systems.
  • A knack for explaining things clearly—able to break down a repair for both brand-new techs and seasoned pros.
  • Comfort with basic computer skills (Microsoft Office, browsers, online ordering) and virtual training tools like Microsoft Teams.
  • Valid driver’s license and reliable transportation, ready to travel via car, plane, or other means.
  • Love of mentoring people and the patience to help others get it right.

Benefits

  • $70,000 to $80,000 a year.
  • 401(k) planning with up to a $4,000 annual match.
  • Paid training programs—plus you get to design and deliver them.
  • Tuition reimbursement program.
  • Paid Time Off: 1st Year = 80 Hours, 2–4 Years = 120 Hours, 5+ Years = 160 Hours.
  • 8 Paid Holidays, 2 Paid ½-day Holidays, plus your Birthday or Work Anniversary off.
  • 3-week paid sabbatical every 5 years with Monarch or a 2-week pay bonus instead.
  • Medical insurance through Blue Cross for under $50/month.
  • FREE basic dental and FREE basic life insurance, with buy-up options available.
  • Vision and additional benefit plans available for you, your spouse, and your children.
  • Tool reimbursement program, up to $500 annually.
  • Annual boot reimbursement program, up to $100.
  • Employees are eligible for 20% off rent at any Monarch community (terms and conditions apply).
  • $500–$1,000 Employee Referral Bonus Program (terms and conditions apply).

Schedule

This role travels up to 75% of the time, visiting maintenance teams nationwide by car, shuttle, train, or plane as needed.

A physical demonstration of your ability to complete the basic job duties will be required during the interview process. Pre-employment screenings include a criminal background check and drug screening. Valid driver’s license and reliable transportation required.

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