North Pacific Fuels Operations Manager

Essential Duties and Responsibilities

• Provide strategic leadership and oversight for all Dutch Harbor operations, setting performance standards and ensuring alignment with Company goals.
• Oversee site managers, ensuring effective hiring, training, and development of teams to maintain high safety, compliance, and customer service standards.
• Direct the delivery and distribution of all fuel and petroleum products, ensuring operational reliability and customer satisfaction.
• Cultivate and expand the customer base, identifying new business opportunities and maintaining strong client relationships.
• Maintain regular executive-level communication with the VP, Operations regarding inventory, sales, projects, infrastructure maintenance, business development, and community matters.
• Prioritize and monitor maintenance of all facilities, equipment, and housing units, ensuring operational readiness and regulatory compliance.
• Serve as the primary local contact for government agencies (ADEC, USCG, EPA, FIRE MARSHALL, OSHA), ensuring full compliance with all regulations.
• Oversee local environmental response and reporting, ensuring timely communication with authorities and internal stakeholders.
• Develop, submit, and manage annual operational budgets, ensuring fiscal discipline and adherence to approved plans.
• Participate in contract negotiations and supervise external contractors for site projects.
• Enforce company policies and procedures, fostering a culture of safety, integrity, and continuous improvement.
• Demonstrate knowledge of and willingness to learn about Inupiaq culture and values
• Undertake additional projects and responsibilities as delegated by the VP, Operations.

Education and/or Experience

• Education: Bachelor’s degree in Business Administration, Project Management, Supply Chain, Logistics or a related field preferred.
• Experience: Minimum of six (6) years of progressive experience in fuel distribution, operations management, supply chain, logistics or a related field, with a demonstrated track record in site leadership, preferred.
• Proven experience supporting remote operations, including logistics coordination and fuel handling within industrial or similarly complex environments.
• Oversight of maintenance programs or practices that deliver long-term infrastructure reliability through structured inspections, preventive maintenance and scheduled services.
• Strong organizational and analytical skills with the ability to interpret operational data, identify issues, and support informed decision-making.
• Effective communicator with the ability to collaborate across cross-functional teams, including operations, compliance, maintenance, finance, and customer-facing groups.
• Demonstrated ability to build rapport across all levels; skilled at managing internal and external relationships and resolving conflict.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint); experience with operational and project management software.
• Strong knowledge of transportation contracts, regulatory requirements, and industry standards for fuel terminals.
• Sound reasoning and judgment in standardized and dynamic situations.
• Commitment to fostering an inclusive, safe, and high-performing work environment.
• Knowledge of or willingness to learn about the Iñupiaq culture and values; experience working in Alaska Native or Indigenous contexts is strongly preferred.

Physical Requirements

• Ability to sit, stand, walk, reach, and use hands and arms regularly.
• Must be able to lift/move up to 10 pounds frequently and up to 25 pounds occasionally.
• Exposure to adverse weather conditions and industrial environments with moderate noise.
• Requires occasional travel between Petro Star (PSI) locations.

Leadership Competency Requirements

• Petro Star values the competencies that enable individual and organizational success.
• The Company maintains an enterprise competency framework that outlines core and role-specific expectations across levels.
• Competency requirements and definitions are reviewed periodically and may evolve to reflect business needs.
• Employees are expected to demonstrate the competencies applicable to their role as maintained by Human Resources and their business unit.