NorCal Traveling Relief Manager

About the role

Security Public Storage is seeking a Full-Time Relief Manager to assist with the operation and leasing activities of multiple self-storage facilities throughout the East Bay and North Bay.

Responsibilities

• Oversee day-to-day facility operations
• Deliver outstanding customer service by professionally addressing customer questions and resolving concerns
• Effectively sell storage units to prospective customers through phone, walk-in, and email inquiries using established sales processes and Call Flow Guidelines
• Prepare leases and related documentation accurately and efficiently
• Reduce delinquent accounts through phone, text, and email follow-up
• Maintain exceptional curb appeal throughout the property, including cleaning hallways, sweeping units, and removing debris
• Travel to various locations as business needs require

Requirements

• Sales experience or a strong sales mindset
• Passion for working with and assisting customers
• Strong attention to detail and organizational skills
• Comfortable using technology, including CRM systems, web-based applications, and Microsoft Office
• Previous property management experience is a plus
• Reliable vehicle, valid driver's license, and current auto insurance required

Qualifications

• Sales experience or a strong sales mindset
• Passion for working with and assisting customers
• Strong attention to detail and organizational skills
• Comfortable using technology, including CRM systems, web-based applications, and Microsoft Office
• Previous property management experience is a plus
• Reliable vehicle, valid driver's license, and current auto insurance required

Benefits

• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance

Pay

$20.00 per hour

Estimated additional earnings of $1.00–$2.00 per hour through commissions, bringing potential equivalent compensation to approximately $21.00–$22.00 per hour

Schedule

Thursday – Monday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 4:00 PM

Benefits

• Medical, Dental, and Vision insurance
• Paid holidays
• 401(k) plan with company match up to 4% of eligible wages after one year of employment

Job Type

Full-time

Shift

8 hour shift

Application Question(s)

• This position requires working at multiple facility locations, with assignments varying by day. Locations include, but are not limited to, San Pablo, Richmond, Pinole, Martinez, Pittsburg, Vallejo, Napa, Walnut Creek, and Fairfield. Are you willing and able to meet this requirement?
• Do you have a reliable vehicle with valid insurance?

Licenses/Certifications

• Driver's License (Required)

Ability to commute

Richmond, CA 94801 (Required)

Willingness to travel

100% (Required)