Non-Title IV Accounting Specialist

Job Summary

The Non Title IV Accounting Specialist is responsible for driving ledger integrity, cash application accuracy, and compliance across all Ancora business verticals - Ancora Education, Ancora Training, Ancora High School, and MMDI verticals. This role owns the day-to-day lifecycle of high-volume transaction processing, daily cash and bank reconciliations, and complex journal entries for third-party payment platforms. The Specialist provides essential front-facing operational support to campuses and clients by resolving missing payments, managing credit balances, and offering direct student support via the phone line.

Key Responsibilities

• Daily Reconciliation: Create, verify, and reconcile daily posting reports for all payments received from the Corporate Office, ensuring immediate ledger alignment.
• Bank Reconciliation: Meticulously cross-reference and reconcile all posted student and corporate payments with actual bank account activity to maintain cash verification.
• Payment Processing: Post, audit, and reconcile incoming revenue stream data from various third-party payment platforms and servicers.
• Journal Entries: Prepare and execute standard and adjusting month-end journal entries for all third-party payment servicers to ensure clean financial reporting.
• Campus Support: Serve as a primary point of contact for campus leaders to investigate and resolve missing payments via payment gateways (e.g., Heartland, Stripe), process institutional refunds, and review student payment plans for accuracy.
• Vertical Growth Support (Ancora Training, Ancora High School, and MMDI): Provide proactive administrative assistance across all verticals, managing billing/invoicing, client collections, credit balance resolutions, and cross-departmental communications for students and corporate accounts.
• Student Support: Provide daily coverage assistance on the Student Account Phone Line, directly resolving student inquiries regarding account balances, payment confirmations, and ledger entries with professional customer service.
• Agility: Perform other accounting, auditing, and operational duties as assigned to support shifting departmental volume and growth.

Experience and Education Required

• High School Diploma (GED acceptable) from an academic institution accredited by a regional or national accrediting agency that is recognized by the U.S. Department of Education
• 1 year experience in accounting, banking, customer service
• Excellent analytical, financial, and problem-solving skills, ability to work with high level of accuracy and attention to detail
• Computer skills required: Proficiency in Microsoft Office and G Suite
• Ability to communicate effectively and provide a positive, professional impression via phone and email to a variety of audiences
• Persistence combined with a positive attitude and approach to work and others; self-motivating work style
• Ability to work in fast-paced environment and meet deadlines of multiple concurrent tasks
• Ability to process multiple types of information and make judgements about moving from one task to another based on priority/importance
• Facility with learning to effectively use applicable school systems, databases and tools
• Ability to work and succeed individually and as part of a team in a highly structured and regulated work environment

Experience and Education Preferred

• Associate’s degree or higher from an academic institution accredited by a regional or national accrediting agency that is recognized by the U.S. Department of Education
• 1-2 years of experience in accounting or similar field in a post-secondary institution
• 1 year of experience using Campus Nexus

Physical Demands

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
• While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell
• The employee must occasionally lift and/or move up to 25 pounds
• Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
• Prolonged periods sitting at a desk and working on a computer
• Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job
• While performing the duties of this job, the employee is usually not exposed to weather conditions
• The noise level in the work environment is usually moderate