Night Replenishment Manager

About the role

Night Replenishment Managers (NRM) are members of the store leadership team and oversee freight handling activities. NRMs supervise the freight unload, pack out, and pack down processes. NRMs communicate priorities, ensure nightly tasks are completed, and freight is moving smoothly throughout the store.

This position will be expected to teach, coach, and train associates on The Home Depot policies and procedures and ensure all associates are working in a safe manner all the time. At times, NRMs may be the only Manager available and will be expected to make business and associate decisions in partnership with appropriate resources and following SOPs.

Responsibilities

The key responsibilities of this role include:

• People (25%): Provide in-the-moment coaching, partner with Night Operations ASMs on formal performance conversations and discipline, recognize associates for demonstrating expectations, and conduct quality walks of recently completed tasks.
• Replenishment (25%): Partner with Night Operations ASM to drive efficiencies and overnight productivity, direct supervision of the Consistent Unload, Directed Packout, and Purge Pack down processes, and ensure all trucks and trailers are received and unloaded timely and efficiently.
• Safety (25%): Ensure associates follow all safety and hazmat procedures, complete specified safety training courses, use proper PPE, and guide associates on proper use, and immediately correct unsafe conditions.
• Shared Manager On Duty (25%): Perform Closing and MOD tasking, conduct hand-off walk with the prior MOD, validate daily store priorities, and ensure associates complete all store checklists in accordance with timing expectations.

Requirements

The minimum requirements for this role include:

• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.
• Minimum education: high school diploma and/or GED.
• Minimum work experience: 1 year.

Qualifications

The preferred qualifications for this role include:

None

Skills

The competencies required for this role include:

• Action Oriented
• Directs Work
• Builds Effective Teams
• Drives Engagement