Night Manager

Objective

As a Night Manager, you'll play a vital role in ensuring that our Independent Contractors (IC) deliver janitorial and other maintenance services that align with our high-quality standards and meet our clients' specific needs.

Essential Functions

• Develop and maintain productive, working relationships with Independent Contractors (IC) and In-House labor by communicating client priorities and collaborating on solving problems
• Review scope of work and ensure quality assurance
• Communicate with Facility Solutions Manager daily for any issues that need immediate attention, including a nightly recap via email or phone message
• Make recommendations for work assignments and terminations when necessary
• Manage inspections, customer complaints, and customer requests following City Wide policies and procedures
• Ensure compliance with client policies & procedures, approved cleaning tools and equipment and their proper use
• Oversee new account starts
• Other duties as necessary

Requirements

• Typical working hours: 5:30pm - 2:30am
• A high school diploma or equivalent experience in commercial janitorial services industry
• Strong planning, organization skills, and attention to detail
• Excellent communication and interpersonal skills
• Reliable transportation as job requires traveling to client sites across the Nashville area
• Must be innovative and strive for continuous process improvement
• Bilingual Spanish is highly desired
• Handyman, carpet cleaning, strip/wax, etc. or other relevant experience a plus

Physical Demands

The physical demands are representative of requirements that must be met by an employee to successfully perform the essential functions of this job. Constant sitting, bending, standing, and walking. Ability to lift up to 25 pounds.

Benefits

• Health insurance
• Paid time off
• 401K
• Mileage reimbursement