Night Auditor Hotel Indigo

Role Responsibilities

• Processing credit card transactions and other (restaurant, events, lounge) for the day
• Handling phone system, transferring calls, reservations, etc.
• Verify, balance and review hotel room availability
• Perform Check-in and Check-out procedures
• Administer guest payment policies and look for errors from the day shifts
• Prepare folios for the morning departing guests
• Maintain overall lobby appearance and assist with AM breakfast set up if needed
• Be versed in all hotel emergency procedures

Qualifications

• A passion to serve others
• Proactive, responsive, and caring nature
• Keen sense of being proactive, responsive, and caring
• High sense of responsibility
• Winning personality
• Experience working independently from others
• Ability to monitor abnormal activity inside and outside the hotel
• Knowledge of hotel emergency procedures

Benefits

• Competitive wages
• Comprehensive benefit package including medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, training & development, and career advancement opportunities

About the Role

The department is open 24/7, making each front desk role equally important. Night shift employees ensure guests have a safe stay by monitoring abnormal activity and weather threats. This role requires semi-independent work and a strong sense of responsibility.

Schedule

Part time, night shift (typically 10pm - 6am)

Pay

$20/hr

Company Culture

We value our associates and strive to hire the best in the market. Our five Cornerstones guide our culture: Quality, Integrity, Community, Profitability, and Fun. We offer a supportive environment with training, development, and career advancement opportunities.

Why Concord?

We are proud to be an Equal Opportunity Employer. We maintain a drug-free workplace.