Night Auditor Full Time - Start Date 9/14/2026

Responsibilities

• Perform nightly audit procedures to reconcile guest accounts, balances, charges, payments, and adjustments.
• Review and verify financial transactions to ensure accuracy and compliance with company standards.
• Balance daily revenue and prepare end-of-day financial reports.
• Generate, distribute, and maintain daily operational and financial reports for leadership teams.
• Identify and resolve discrepancies in guest accounts and financial records.
• Provide exceptional guest service during overnight hours, serving as the primary hotel contact for guest needs.
• Aid guests with check-in, check-out, account inquiries, and payment processing.
• Answer and direct incoming calls while providing accurate information and assistance.
• Resolve guest concerns professionally and efficiently to ensure a positive guest experience.
• Maintain a welcoming, professional, and service-focused environment throughout the overnight shift.
• Review hotel and spa shift audits to ensure accuracy and completeness.
• Support overnight hotel operations by providing guest services coverage when other team members are unavailable.
• Assist with bell services, luggage handling, and vehicle parking as needed.
• Monitor hotel operations overnight and communicate important updates to department leaders.
• Ensure adherence to company policies, procedures, and service standards.

Qualifications

• High school diploma or equivalent.
• Minimum of 1-2 years of experience in hospitality, front office, accounting, auditing, or a related field.
• At least 21 years of age.
• Valid driver's license with an acceptable driving record.
• Strong attention to detail and accuracy with financial transactions and reporting.
• Proficiency in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
• Excellent verbal and written communication skills.
• Strong organizational, time management, and problem-solving abilities.
• Ability to work independently and make sound decisions during overnight shifts.
• Ability to work overnight schedules, weekends, holidays, and other business-required shifts.

What You'll Receive as a Canyon Ranch Colleague

• Use of services and facilities including the spa, fitness classes, lectures, and overnight stays at all Canyon Ranch locations nationwide.
• A generous health plan including Health, Dental, and Vision after 30 days of employment.
• 25 Days of personal and holiday time off (vacation, sick and holidays).
• Supplemental Health care options (including Accidental, Critical Illness, and Hospital care).
• Employer-paid life insurance and Employee Assistance Program.
• Paid Maternity leave.
• A supportive, collaborative work environment with opportunities for professional growth.

Pay

The pay rate for this position starts at $25.96/hour. The wage for this role may take into account factors for compensation decisions including but not limited to skill sets; experience and training; licensure or certifications; and other business and organizational needs.