Night Audit I - Hospitality

About the role

The Night Auditor is responsible for welcoming guests, receiving, fulfilling and reporting guests’ requests, creating reservations, providing concierge services and recommendations, and checking guests in and out of the hotel with a level of service that meets or exceeds guest expectations. The auditor runs end of day reports, answers the phones, and assists guests as needed. The auditor is also responsible for keeping the lobby area clean and welcoming.

Responsibilities

• Welcome guests, receive, fulfill and report guests’ requests
• Create reservations and provide concierge services
• Check guests in and out of the hotel
• Run end of day reports
• Answer phones and assist guests as needed
• Keep the lobby area clean and welcoming

Requirements

• 1-2 years hotel/restaurant experience
• Dependable, punctual, impeccable attendance record
• Accurate, attention to detail, service oriented
• Strong organizational skills
• Positive attitude, strong interpersonal and diplomatic skills
• Excellent communication and organizational skills
• Professional demeanor
• Proficient computer skills, including: Word, Excel and PowerPoint
• Must be able to work on feet for extended periods
• Must be able to work a flexible work schedule including evenings, weekends and holidays

Qualifications

• Associates degree in Hospitality Management or related field preferred

Skills

• Hotel/restaurant experience
• Attention to detail
• Service orientation
• Organizational skills
• Interpersonal and diplomatic skills
• Communication skills
• Computer proficiency (Word, Excel, PowerPoint)
• Physical stamina (ability to work on feet for extended periods)
• Flexibility with work schedule (evenings, weekends, holidays)

Benefits

We offer a competitive compensation package with Company paid employee only health insurance, vacation and sick time, Company paid holidays, life insurance, and employee discounts!

Pay

TBD

Schedule

Flexible work schedule including evenings, weekends and holidays

Benefits

Company paid employee only health insurance, vacation and sick time, Company paid holidays, life insurance, and employee discounts!