NICU Manager - Sharp Mary Birch Grossmont Hospital - Day Shift - Full-time

What You Will Do

Accountable for coordinating the ongoing development and productivity of a work unit or units and for maintaining the quality of care within that work unit and/or programs.

Aids the CNO/Director with operational planning and provides daily work direction to achieve unit level of care and organizational objectives.

Contributes to budget development and maintains responsibility for achieving budgetary objectives.

Supervises staff, including hiring, coaching and counseling, and assures performance appraisals are completed.

Affirms that productivity and quality are tracked and maintained.

Collaborates with Director and Interdisciplinary Team to standardize, update and/or maintain policies and procedures.

Affirms quality care and compliance with internal standards and regulatory and accreditation bodies.

Collaborates with marketing and community care departments regarding the development, marketing, implementation and evaluation of programs as appropriate.

Affords 24-hour responsibility and accountability for program.

Participates as directed in the annual operational planning process.

Executes priorities to ensure implementation of operation plan within the program.

Promotes staff accountability and empowerment through formal and informal mechanisms.

Required Qualifications

• Bachelor's Degree in Nursing
• 2 Years in clinical tertiary NICU care.
• California Registered Nurse (RN) - CA Board of Registered Nursing - REQUIRED
• AHA Basic Life Support for Healthcare Professional (AHA BLS Healthcare) - American Heart Association - REQUIRED
• Neonatal Resuscitation Program (NRP) - Various-Employee provides certificate - REQUIRED

Preferred Qualifications

• Master's Degree in Nursing or related field preferred;
• 2 Years management experience.

Essential Functions

QUALITY

• Maintains quality patient care through use of clinical expertise, nursing process and effective supervisorial skills.
• Participates in both unit and level of care quality assurance process.
• Reviews or coordinates the review of quality variance reports for designated unit or units, identifies trends, and develops action plans for resolution.
• Identifies and trends learning needs of staff and works with CNS to assure needs are met.
• Affirms that the standards of care are implemented, evaluated and updated.
• Affirms delivery of quality patient care that meets all accreditation and regulatory standards.
• Reviews, revises, develops, and maintains safety policies and procedures related to department activities and work environment.
• Reviews current operations and assesses appropriateness of and compliance with safety policies.
• Works proactively with Biomed, Risk Management and others to ensure ongoing compliance.

FINANCIAL MANAGEMENT

• Maintains operating unit or units within budgeted cost per UOS.
• Develops achievable action plans when actual exceeds budgeted cost per UOS.
• Contributes to the identification of and operationalizes cost reduction measures or identifies revenue enhancing opportunities.
• Maintains unit and/or units productivity greater than 97%.
• Participates in annual budget development and makes recommendation as needed to the Director.

HUMAN RESOURCES (HR) MANAGEMENT

• Affirms that staff performance appraisals are conducted in a timely manner.
• Coaches, counsels and institutes developmental and corrective action plans as necessary.
• Affirms appropriate staff and skill mix for optimal unit functioning.
• Affirms that all pertinent information is provided to staff through staff meetings and other forms of formal and informal communication.
• Enables staff to participate in scheduling and staffing.
• Affirms schedule is posted within designated time frame.
• Affirms staff to access services provided by Human Resources (e.g. EAP).

LEADERSHIP

• Effectively institutes change, supporting unit, level of care and organizational goals.
• Maintains a positive and productive relationship with the medical staff, peers, patients, families, directors and senior administrator.
• Identifies unit level of care, or organizational problems, develops and/or contributes to a plan to resolve problems.
• Implements and/or assists with plans to achieve resolution.
• Demonstrates effective team building.
• Led and/or participates on task forces for system integration.

CUSTOMER SERVICE

• Consistently communicates in a positive and timely manner with staff members, Sharp employees, physicians, patients and visitors.
• Handles problems in a professional and proactive manner.
• Demonstrates teamwork, cooperation and responsiveness.
• Trends patient satisfaction and implements action plans as necessary to achieve patient satisfaction.
• Identifies and trends the needs of the customers served within SHC service line and implements action plans as necessary to achieve customer satisfaction.

PROFESSIONAL RESPONSIBILITY

• Affirms in the development and attainment of departmental and organizational goals.
• Belongs to, attends and/or participates in professional related organizations.
• Participates or attends formal conferences or seminars.
• Participates in community advisory board, task force, or other activities.
• Other special projects or activities as negotiated with Service Line Director.
• Represents Department on system-wide committee.

Knowledge, Skills, And Abilities

• Specialized, theoretical and technical skills acquired through education and experience.
• Demonstrated ability to remain flexible in rapid change environment and current health care dynamic climate.
• Demonstrated ability to plan, design and implement and evaluate one's own work and to work independently with minimal observation or supervision.
• Demonstrated ability to communicate clearly and effectively and to work collaboratively with multiple others of diverse cultures, education background, experience, etc.
• Demonstrated knowledge of team building skills and principles of self managed work teams.
• Demonstrated ability to function well under condition of current environment; ability to collaborate with multiple others; ability to build partnerships with physicians and others.