(NEX LITTLE CREEK) - ASSET PROTECTION/SAFETY INVEST
About the role
Responsible for the protection of Navy Exchange assets through investigative strategies and the auditing of controls designed to prevent and minimize loss potential.
Responsibilities
- Maintains surveillance throughout the Navy Exchange facilities to identify and detect suspicious activity contributing to both external and internal losses.
- Utilizes various surveillance techniques, including overt and covert Closed Circuit Television systems.
- Detects and detains individuals suspected of shoplifting, consistent with established NEXCOM Loss Prevention Safety policies and procedures.
- Investigates suspected incidents of fraud, waste, and abuse as directed.
- Prepares case reports, investigative notes, and processes evidence in accordance with NEXCOM LPS standards.
- Conducts audits of cash registers, cash offices, retail inventory controls, and service operations as directed.
- Conducts investigative research of cash variances and suspicious register transactions utilizing ASPECT Point of Sale Exception Reporting Systems and other investigative tools.
- Conducts Accident Investigations involving associates and customers, including report writing and obtaining photographic evidence as necessary.
- Maintains absolute confidentiality of all investigative research and case information.
- Maintains physical security of NEX facilities, adhering to site-specific Opening/Closing procedures, Key Controls, Electronic Article Surveillance policies, and Intrusion Detection System alarm controls and response procedures.
- Maintains fire safety controls and precautions by conducting inspections of fire suppression systems, emergency equipment, and potential workplace hazards.
- Provides assistance to management in evacuations of NEX facilities and the implementation of mandated Force Protection Anti-Terrorist measures.
- Monitors Known Theft evidence, Lost Found programs, and Access Control policies specific to the assigned Navy Exchange facilities.
- Assists and monitors the destruction and disposal of merchandise marked to zero in accordance with prescribed NEXCOM policies.
- Testifies as necessary in criminal and civil court proceedings, including Military Courts Martial and other military command disciplinary proceedings and administrative hearings.
- Adheres to prescribed work schedules and maintains a professional image and demeanor in appearance and communications at all times.
- Promotes and adheres to NEXCOM LPS programs, such as Civil Recovery, Y.E.S. for juvenile shoplifters, Code Adam, and the IDEAS Reward Program.
- Maintains a thorough knowledge of factors contributing to inventory shrinkage, specific High Shrink Departments, and current strategies in place to address shrinkage concerns.
- Assists in the LPS training and awareness initiatives of NEX associates.
Requirements
- Must be eligible for and obtain a Secret Clearance within 6 months of appointment.
- U.S. Citizenship Required
Qualifications
General Experience: 1 year of responsible experience in clerical office or retail sales store work of any kind.
Specialized Experience: 1 year of experience which clearly demonstrates knowledge of general law enforcement methods and techniques or experience in investigative type work, including the protection of property, equipment, or materials and person-to-person relationships in maintaining various rules and regulations.
Substitution of Education for Experience: 1 year of academic study above the high school level, including 6 semester hours in policy administration, police law, evidence investigation, criminology, law enforcement, or similar subjects, may be substituted for each year of experience.
Benefits and Schedule
Full-Time schedule (35+ hours) in Virginia Beach, Virginia.