ASSET PROTECTION/SAFETY INVEST

Responsible for the protection of Navy Exchange assets through investigative strategies and the auditing of controls designed to prevent and minimize loss potential.

Responsibilities

• Maintains surveillance throughout the Navy Exchange facilities as assigned to identify and detect suspicious activity contributing to both external and internal losses.
• Utilizes various surveillance techniques including overt and covert Closed Circuit Television systems.
• Detects and detains individuals suspected of shoplifting consistent with established NEXCOM Loss Prevention Safety (LPS) policies, procedures, and standards.
• Investigates other suspected incidents of fraud, waste, and abuse as directed.
• Prepares case reports, investigative notes, and processes evidence in accordance with NEXCOM LPS standards.
• Conducts audits as directed by the Loss Prevention Safety Manager or Supervisor of cash registers, cash offices, retail inventory controls, and service operations.
• Conducts investigative research of cash variances and suspicious register transactions utilizing ASPECT Point of Sale Exception Reporting Systems, the In-Store Processor, and other investigative tools.
• Conducts accident investigations involving associates and customers in accordance with prescribed NEXCOM guidelines, including report writing and obtaining photographic evidence.
• Maintains absolute confidentiality of all investigative research and case information.
• Maintains physical security of NEX facilities, adhering to site-specific opening/closing procedures, key controls, Electronic Article Surveillance policies, and Intrusion Detection System alarm controls and response procedures.
• Maintains fire safety controls and precautions by conducting inspections of fire suppression systems, emergency equipment, and potential workplace hazards.
• Provides assistance to management in evacuations of NEX facilities and the implementation of mandated Force Protection Anti-Terrorist measures.
• Monitors Known Theft evidence, Lost & Found programs, and Access Control policies specific to the assigned Navy Exchange facilities.
• Assists and monitors the destruction and disposal of merchandise marked to zero in accordance with prescribed NEXCOM policies.
• Testifies as necessary in criminal and civil court proceedings, including Military Courts Martial and other military command disciplinary proceedings and administrative hearings.
• Adheres to prescribed work schedules as determined to be in the best interest of the NEX.
• Maintains a professional image and demeanor in appearance and communications at all times.
• Maintains the department dress code as prescribed by the Loss Prevention Safety Manager or Supervisor based on assigned duties.
• Promotes and adheres to NEXCOM LPS programs such as Civil Recovery, Y.E.S. for juvenile shoplifters, Code Adam, and the IDEAS Reward Program.
• Maintains a thorough knowledge of factors contributing to inventory shrinkage, specific High Shrink Departments, and current strategies in place to address shrinkage concerns.
• Assists as directed in the LPS training and awareness initiatives of NEX associates.
• Performs other related administrative and investigative duties as assigned.

Requirements

• Candidates must be eligible for and obtain a Secret Clearance within 6 months of appointment. Failure to obtain will result in termination.
• U.S. Citizenship required.

Qualifications

General Experience: 1 year of responsible experience in clerical, office, or retail sales store work demonstrating the ability to perform satisfactorily in the position.

Specialized Experience: 1 year of experience demonstrating knowledge of general law enforcement methods and techniques or investigative work, including protection of property, equipment, or materials, and person-to-person relationships in maintaining rules and regulations.

Substitution of Education for Experience: For 2 years of experience, 1 year of academic study above the high school level (6 semester hours in police administration, police law, evidence investigation, criminology, law enforcement, or similar subjects) may substitute for each year of experience.

Schedule

Part-time (20 - 34.5 hours)

Locations

• United States-Rhode Island-Newport