(NEX LITTLE CREEK) -ASSET PROTECTION/SAFETY INVEST
About the Role
Responsible for the protection of Navy Exchange assets through investigative strategies and the auditing of controls designed to prevent and minimize loss potential.
Responsibilities
- Maintains surveillance throughout the Navy Exchange facilities to identify and detect suspicious activity contributing to both external and internal losses.
- Utilizes various surveillance techniques, including overt and covert Closed Circuit Television systems.
- Detects and detains individuals suspected of shoplifting, consistent with established NEXCOM Loss Prevention Safety (LPS) policies, procedures, and standards.
- Investigates suspected incidents of fraud, waste, and abuse as directed.
- Prepares case reports, investigative notes, and processes evidence in accordance with NEXCOM LPS standards.
- Conducts audits of cash registers, cash offices, retail inventory controls, and service operations as directed.
- Conducts investigative research of cash variances and suspicious register transactions using ASPECT Point of Sale Exception Reporting Systems, In-Store Processor, and other tools.
- Conducts accident investigations involving associates and customers, following prescribed NEXCOM guidelines, including report writing and obtaining photographic evidence.
- Maintains confidentiality of all investigative research and case information.
- Maintains physical security of NEX facilities, adhering to site-specific opening/closing procedures, key controls, Electronic Article Surveillance policies, and Intrusion Detection System alarm controls and response procedures.
- Conducts inspections of fire suppression systems, emergency equipment, and potential workplace hazards.
- Assists in evacuations and implements Force Protection Anti-Terrorist measures.
- Monitors Known Theft evidence, Lost and Found programs, and Access Control policies.
- Assists in the destruction and disposal of merchandise marked to zero.
- Testifies in criminal and civil court proceedings, including Military Courts Martial and administrative hearings.
- Adheres to prescribed work schedules and maintains a professional image and demeanor.
- Promotes and adheres to NEXCOM LPS programs such as Civil Recovery, Y.E.S., Code Adam, and the IDEAS Reward Program.
- Maintains knowledge of factors contributing to inventory shrinkage and current strategies to address shrinkage concerns.
- Assists in LPS training and awareness initiatives for NEX associates.
- Performs other related administrative/investigative duties as assigned.
Requirements
- Candidates must be eligible for and obtain a Secret Clearance within 6 months of appointment. Failure to obtain will result in termination.
- U.S. Citizenship is required.
Qualifications
GENERAL EXPERIENCE: One year of responsible experience in clerical, office, retail, customer service, security, administrative, safety, or other work demonstrating the ability to perform the duties of the position satisfactorily.
SPECIALIZED EXPERIENCE: One year of experience following established policies, procedures, and safety requirements, protecting property, information, equipment, or materials, identifying and reporting safety or security concerns, and effectively interacting with customers, the public, or employees.
SUBSTITUTION OF EDUCATION FOR EXPERIENCE: Education above the high school level in criminal justice, law enforcement, criminology, public administration, business administration, security, safety, or a related field may be substituted for qualifying experience. Relevant coursework in law enforcement, investigation, evidence, criminology, police law, policy administration, safety, or related subjects may be considered qualifying education.
Location: United States-Virginia-Virginia Beach
Organization: Little Creek
Schedule: Full-Time (35+ hours)