New York Store Operations Associate

About the role

At CubeSmart, our culture makes the difference. When we say it’s what’s inside that counts, we are saying “you count”. You’ll love working here because you will make a difference, you will belong to a team, and you will grow with us.

Responsibilities

• Manage and maintain stores within your district.
• Develop customer relationships by identifying self-storage needs and providing appropriate solutions while delivering a standout customer experience.
• Interact face to face with customers, providing excellent service, and building rapport.
• Meet monthly sales goals and metrics.
• Walk the property to perform daily operational tasks including lock checks and showing units to customers.
• Work both independently and on a team renting self-storage units, selling store merchandise, managing the leasing process, accepting payments utilizing our Point-of-Sale System (POS), completing daily bank deposits, and making courtesy calls to customers regarding late payments.
• Perform property maintenance: daily walks of the property, cleaning the units and the store grounds, opening and closing of the storage doors (up to 50 lbs.).
• Maintain facility which includes mopping, sweeping, changing light bulbs, cleaning out storage units, and similar activities.
• Keep a clean and safe storage facility to ensure conditions meet company guidelines (i.e., clean restrooms, neat landscaping and parking areas, storage doors that are clean and tidy, and neat decluttered office space).

Qualifications

• A positive and outgoing personality with a passion for helping people.
• Experience in delivering high quality customer service to a diverse customer market.
• A self-driven mindset with strong operational focus.
• Basic computer skills including MS office products.
• Ability to work Saturdays and Sundays.
• While performing the duties of this job, you will be frequently required to stand, sit, kneel, crouch, crawl, bend, climb or balance on a ladder.
• Candidates must be authorized to work in the U.S. without the need for current or future sponsorship.

Benefits

• Work/Life Balance – primarily daytime hours with store hours between 7:00 a.m. and 8:00 p.m.
• A culture you’ll want to be part of – company invests in teammates, with real opportunities to grow and advance across the U.S.
• Competitive pay from day one – competitive hourly rate that reflects your value.
• Time off that grows with you – earn Paid Time Off throughout the year, with more rewards the longer you stay.
• Shape your financial future – build towards retirement and take advantage of a generous 401(k) match.
• Benefits that support your life – access to affordable medical plans plus annual employer contribution to your Health Savings Account up to $1,200 for a family.

Pay

$17.00 - $19.00 per hour depending on experience plus bonus opportunities.

Schedule

Primarily daytime hours; store hours between 7:00 a.m. and 8:00 p.m.; requirement to work Saturdays and Sundays.