New York Business Performance Improvement - People & Change - HR Transformation Senior Manager

About the role

You Belong Here The Protiviti Career provides opportunity to learn, inspire, and advance within a collaborative and inclusive culture. We hire curious individuals for whom learning is a passion. We lean into our mission: We Care. We Collaborate. We Deliver. At every level, we champion leaders who live our values of integrity, inclusion, innovation, and commitment to success.

Responsibilities

• Take a lead role in strengthening relationships with clients, driving market impact through business development in a highly collaborative environment and providing leadership in the delivery of engagements.
• Partner with strategic clients to shape the future of the HR function.
• Develop strategies and do practical roll-up work to help HR leadership teams deliver business outcomes.
• Build lasting relationships with clients and within the community as you serve as an ambassador of Protiviti in the market.
• Mentor and provide growth and development to teams as you oversee the successful completion of project work plans.

Requirements

• Deeply passionate about HR transformation and modernizing HR functions to deliver measurable business value.
• Strong point of view on HR operating model design, service delivery strategy, and functional effectiveness.
• Comfortable working directly with CHROs and executive stakeholders, positioning yourself as a strategic advisor.
• Intellectually curious about how HR creates value, and constantly identifying opportunities to simplify, streamline, and improve HR processes.
• Well versed across the entire HR technology stack and able to help clients explore and enable new ways of working.
• Can translate complex diagnostic insights into clear, actionable transformation roadmaps.
• Proactive in building market presence through client relationships, networking, and thought leadership.
• Experienced in designing, implementing, and optimizing HR technologies and navigating fluidly from functional to technical conversations.
• Foster a collaborative, high-performance culture and invest in developing others.
• Take ownership of growing the business, from pipeline development through successful delivery.
• Enjoy building repeatable methodologies, tools, and assets that scale the HR Transformation practice.

Qualifications

• Demonstrated experience with: Leading HR transformation programs, including HR operating model redesign, AI forward HR processes, and technology enablement.
• Driving HR organizational design, service offerings and workforce planning aligned to business strategy and key business outcomes.
• Architecting HR transformation business case models, executive briefing materials and roadmaps.
• Designing and implementing skills-based workforce strategies and talent frameworks.
• Enhancing global HR operations, including disrupting the traditional tier structure, automating work at scale and transitioning work into HR operations and delivering experience at scale.
• Implementing and optimizing major HR technologies (e.g., Workday, SAP SuccessFactors, Oracle HCM, ServiceNow).
• Navigating fluidly from functional to technical conversations.
• Experience applying AI, machine learning, or automation solutions within HR functions (e.g., recruiting, talent management, employee experience), including translating business needs into AI-enabled use cases.
• Developing talent strategies across recruiting, succession, learning & development, and leadership pipelines.
• Leading change management efforts to support adoption of new HR structures, processes, and technologies.
• Conducting HR diagnostics and maturity assessments to identify gaps and prioritize improvement initiatives.
• Proven business development expertise and market impact, including understanding client needs, developing holistic solutions, documenting proposals, and contracting for engagement.
• Strong executive presence with the ability to influence senior stakeholders.
• Proven ability to build and expand client relationships.
• Experience managing multiple engagements across industries and business environments.
• Leadership of teams, including coaching, mentoring, and performance management.
• Ability to communicate complex ideas clearly to both technical and non-technical audiences.

Skills

• Proficiency in Microsoft Office (PowerPoint, Excel, Word).
• Experience with process mapping or analytics tools.
• Relevant certifications such as SHRM-CP/SCP, PHR/SPHR, PMP, or similar.

Benefits

The total cash range is estimated from the sum of the base salary range plus the bonus target opportunity. $168,720.00 - $270,180.00

Pay

$148,000.00 - $237,000.00

Schedule

Hybrid model combining working in person with a purpose and working remotely. The ratio of remote to in-person requirements vary by client, project, team, and other business factors.