Business Performance Improvement - People & Change - HR Transformation Senior Manager
Protiviti · Charlotte, NC · 3 wk ago
Consulting$139k–$222k/yrFull-time
About the role
The Protiviti Career provides opportunity to learn, inspire, and advance within a collaborative and inclusive culture. We hire curious individuals for whom learning is a passion. We lean into our mission: We Care. We Collaborate. We Deliver. At every level, we champion leaders who live our values of integrity, inclusion, innovation, and commitment to success.
Responsibilities
- Take a lead role in strengthening relationships with clients, driving market impact through business development in a highly collaborative environment and providing leadership in the delivery of engagements.
- Partner with strategic clients to shape the future of the HR function.
- Develop strategies and do the practical roll-up your sleeves implementation work to help HR leadership teams deliver business outcomes.
- Build lasting relationships with clients and within the community as you serve as an ambassador of Protiviti in the market.
- Mentor and provide growth and development to teams as you oversee the successful completion of project work plans.
Requirements
- Deeply passionate about HR transformation and modernizing HR functions to deliver measurable business value.
- Strong point of view on HR operating model design, service delivery strategy, and functional effectiveness.
- Comfortable working directly with CHROs and executive stakeholders, positioning yourself as a strategic advisor.
- Intellectually curious about how HR creates value, and constantly identifying opportunities to simplify, streamline, and improve HR processes.
- Well versed across the entire HR technology stack and can help clients explore and enable new ways of working.
- Can translate complex diagnostic insights into clear, actionable transformation roadmaps.
- Proactive in building market presence through client relationships, networking, and thought leadership.
- Experienced in designing, implementing, and optimizing HR technologies and navigating fluidly from functional to technical conversations.
- Foster a collaborative, high-performance culture and invest in developing others.
- Take ownership of growing the business, from pipeline development through successful delivery.
- Enjoy building repeatable methodologies, tools, and assets that scale the HR Transformation practice.
Qualifications
- Demonstrated experience with: Leading HR transformation programs, including HR operating model redesign, AI forward HR processes, and technology enablement.
- Driving HR organizational design, service offerings and workforce planning aligned to business strategy and key business outcomes.
- Architecting HR transformation business case models, executive briefing materials and roadmaps.
- Designing and implementing skills-based workforce strategies and talent frameworks.
- Enhancing global HR operations, including disrupting the traditional tier structure, automating work at scale and transitioning work into HR operations and delivering experience at scale.
- Implementing and optimizing major HR technologies (e.g., Workday, SAP SuccessFactors, Oracle HCM, ServiceNow).
- Navigating fluidly from functional to technical conversations.
- Experience applying AI, machine learning, or automation solutions within HR functions (e.g., recruiting, talent management, employee experience), including translating business needs into AI-enabled use cases.
- Developing talent strategies across recruiting, succession, learning & development, and leadership pipelines.
- Leading change management efforts to support adoption of new HR structures, processes, and technologies.
- Conducting HR diagnostics and maturity assessments to identify gaps and prioritize improvement initiatives.
- Proven business development expertise and market impact, including understanding client needs, developing holistic solutions, documenting proposals, and contracting for engagement.
- Strong executive presence with the ability to influence senior stakeholders.
- Proven ability to build and expand client relationships.
- Experience managing multiple engagements across industries and business environments.
- Leadership of teams, including coaching, mentoring, and performance management.
- Ability to communicate complex ideas clearly to both technical and non-technical audiences.
Skills
- Microsoft Office (PowerPoint, Excel, Word).
- Process mapping or analytics tools.
- Relevant certifications such as SHRM-CP/SCP, PHR/SPHR, PMP, or similar.
Benefits
- Medical, dental, and vision coverages.
- FSA and HSA healthcare accounts.
- Life and accident insurance.
- Adoption and fertility assistance.
- Paid parental leave up to 10 weeks.
- Short/long term disability.
- Company 401(k) savings and investment plan with an employer match of 50% on the first 6% of your contributions.
- Choice Time Off (CTO) for vacation, personal needs, and sick time.
- Up to 11 paid holidays each calendar year.
Pay
$139,000.00 - $222,000.00
Schedule
Hybrid model combining working in person with a purpose and working remotely.