Business Performance Improvement - People & Change - HR Transformation Senior Consultant

About the role

The Business Performance Improvement - People & Change - HR Transformation Senior Consultant plays a key role in strengthening relationships with clients, contributing to market impact through business development, and supporting the delivery of engagements. They partner with strategic clients to help shape the future of the HR function, building lasting relationships and serving as an ambassador of Protiviti in the market. They also support the mentorship and growth of junior team members.

Responsibilities

• Supporting HR transformation programs, including HR operating model redesign, AI-forward HR processes, and technology enablement
• Contributing to HR organizational design, service offerings, and workforce planning aligned to business strategy and key business outcomes
• Developing HR transformation business case models, briefing materials, and roadmaps
• Supporting the design and implementation of skills-based workforce strategies and talent frameworks
• Improving global HR operations, including automating work at scale and enhancing the delivery of employee experience
• Implementing and optimizing major HR technologies (e.g., Workday, SAP SuccessFactors, Oracle HCM, ServiceNow, etc.) and best in class solutions (Talent Acquisition, Employee Relations, Workforce Planning, etc.)
• Applying AI, machine learning, or automation solutions within HR functions (e.g., recruiting, talent management, employee experience), including translating business needs into AI-enabled use cases
• Assisting change enablement efforts to support adoption of new HR structures, processes, and technologies

Requirements

• Experience with or understanding of HR transformation programs, including HR operating model redesign, AI-forward HR processes, and technology enablement
• Understanding of HR organizational design, service offerings, and workforce planning aligned to business strategy and key business outcomes
• Experience in supporting the design, implementation, and optimization of HR technologies and best in class solutions
• Experience in applying AI, machine learning, or automation solutions within HR functions (e.g., recruiting, talent management, employee experience)
• Experience in assisting change enablement efforts to support adoption of new HR structures, processes, and technologies

Qualifications

• Bachelor's degree in Human Resources, Business, Organizational Development, or related field
• 2+ years of experience in HR transformation, human capital consulting, or progressive HR roles
• Experience in a professional services consulting firm is preferred
• Proficiency in Microsoft Office (PowerPoint, Excel, Word); experience with process mapping or analytics tools a plus
• Relevant certifications such as SHRM-CP, PHR, PMP, or similar preferred

Skills

• Passionate about HR transformation and modernizing HR functions to deliver measurable business value
• Developing point of view on HR operating model design, service delivery strategy, and functional effectiveness
• Comfortable working with HR leaders and senior stakeholders, positioning oneself as a trusted advisor
• Intellectually curious about how HR creates value, actively identifying opportunities to simplify, streamline, and improve HR processes
• Knowledge across the HR technology stack and ability to help clients explore and enable new ways of working
• Ability to translate diagnostic insights into clear, actionable transformation recommendations
• Experience in supporting the design, implementation, and optimization of HR technologies and best in class solutions
• Experience in applying AI, machine learning, or automation solutions within HR functions (e.g., recruiting, talent management, employee experience)
• Experience in assisting change enablement efforts to support adoption of new HR structures, processes, and technologies

Benefits

Starting salary is based on a full-time equivalent schedule. Placement in the range is dependent upon experience, skills and geographic work location. Protiviti offers a comprehensive benefits package including medical, dental, and vision coverages, FSA and HSA healthcare accounts, life and accident insurance, adoption and fertility assistance, paid parental leave, short/long term disability, a company 401(k) savings and investment plan with an employer match, Choice Time Off (CTO) for vacation, personal needs, and sick time, and up to 11 paid holidays each calendar year. Protiviti is an Equal Opportunity Employer and committed to being an equal employment employer offering opportunities to all job seekers, including individuals with disabilities. Protiviti is not registered to hire or employ personnel in the following states – West Virginia, Alaska.