New Student Advisor

About the role

The New Student Advisor provides proactive, high-touch academic and transitional guidance to new students during their first semester at the College, connecting them to registration, financial aid, orientation, and early academic planning support. This work is central to establishing early engagement, addressing barriers before they affect persistence, and preparing students for a successful transition to ongoing advising support beyond their first semester.

This is a full-time, benefit-eligible position supporting the Advising team.

Responsibilities

• Manage an assigned caseload of new students during their first semester, providing proactive outreach, registration support, and orientation to college resources and expectations.
• Provide guidance on initial course selection, placement, financial aid basics, and program requirements during the critical first-semester transition period.
• Identify students showing early signs of risk through the early alert protocol; apply timely, defined intervention methods to address attendance, academic, or personal barriers.
• Build rapport quickly with new students to establish trust and engagement during a high-stakes transition period.
• Execute the warm handoff process transitioning each student to their ongoing Advisor as their first semester concludes, ensuring continuity of support and documentation.
• Coordinate with Admissions, Financial Aid, and Orientation staff to ensure a consistent, well-supported new-student experience.
• Maintain accurate case management records and documentation in compliance with FERPA.
• Participate in college-wide orientation, retention, and first-year experience initiatives as assigned.
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