Student Advisor
About the role
East Side House (ESH), founded in 1891, is a 501(c)(3) organization serving the South Bronx since 1963, dedicated to community resources and opportunities, with education as the foundation for economic improvement through youth education and technology programs, food distribution since 2020, and services to families and seniors. The George Washington Young Adult Borough Center (YABC) is an alternative afternoon/evening program for over‑age, under‑credited high school students to earn diplomas, and ESH administers each school’s Learning‑to‑Work Program providing academic support, career exploration, work preparation, skills development, and internships. The Student Advisor reports to the LTW Program Director and Assistant Director, requires Department of Education clearance, works in a school office business‑casual environment using standard office equipment, and may need to lift files, open cabinets, bend or stand on a stool; reasonable accommodations are considered.
Responsibilities
- Be a primary person of contact for a caseload of approximately 60‑70 students
- Conduct daily attendance, academic, and social‑emotional outreach via phone, remotely, or socially distant as needed
- Conduct intake interviews with students and family members (may be remote via DOE‑approved platforms)
- Refer students to academic and support services as needed
- Consult with guidance counselors on student credit accumulation, graduation date, and post‑secondary plans
- Consult with teachers and provide feedback to students on academic performance
- Maintain student charts and records to ensure milestones are being met
- Attend administrative meetings, program trainings and staff development (may require virtual attendance)
- Meet with caseload in group or individual settings to assist with academic, career and personal goals (some work remote or socially dist