New Services Coordinator-GA

About the role

Join Curant Health, a leader in patient-centric chronic disease management via specialty pharmacy, as a New Services Coordinator (Pharmacy Technician) in Smyrna, GA. This position manages the initial prescription fulfillment process from inception to delivery, focusing on compiling and maintaining patient data to document prescriptions, conditions, and treatment. After 90 days, the role transitions to work from home.

Schedule

Monday–Friday, 8:30 AM–5:30 PM.

Responsibilities

• Provide a superior patient experience through pharmacy customer service for newly enrolled patients.
• Make outgoing initial enrollment calls to newly enrolled patients daily to review medications, shipment dates, allergies, medical conditions, and set expectations regarding Curant Health services.
• Accurately document patient information into the pharmacy software and/or enrollment system (Medplan).
• Generate initial paperwork for Patient Care Coordinators to present to the pharmacy department for fulfillment and shipping.
• Document all pertinent information on patient communications.
• Refer patients or caregivers to other community resources as needed.
• Provide general administrative support as assigned by the manager.
• Offer backup support to team members as needed.

Requirements

• Registered as a Pharmacy Technician in Georgia.
• High school diploma or equivalent.

Qualifications

Minimum of 1 year of Pharmacy Technician experience preferred.

Benefits

• Competitive pay.
• Paid holidays and paid time off.
• Paid parental leave.
• Recognition programs and promotion opportunities.
• Comprehensive training program to enhance your career.
• Employee prescription discounts.
• Work/life balance.

Skills

Core values of ICARE: Integrity, Communication, Accountability, Relationships, and Excellence.