New Home Sales Representative - Rockwall

About the Role

Tri Pointe Homes Dallas-Fort Worth is seeking an experienced, enthusiastic New Home Sales Representative to join our team. This role is responsible for selling homes by optimizing the new home sales process and customer experience in assigned communities.

Responsibilities

• Actively tour model homes with prospective buyers and engage in the Company's defined selling process to deliver effective sales presentations.
• Ask multiple closing-related questions during tours to confirm return visits and close sales.
• Familiarize prospects with community layout by taking them to various homesites, including production homesites, inventory homes, and homes under construction.
• Ensure prospects understand homesite details, property lines, and neighboring structures.
• Secure the New Home Gallery and models, placing proper signage indicating estimated return time on the sales office entrance.
• Manage backlog and maintain strong communication with buyers post-purchase to ensure high levels of customer satisfaction.
• Participate in weekly community team communication meetings, providing proactive status updates and collaboratively resolving issues across departments.
• Input, update, and utilize data in the Company's CRM system to drive sales activities.
• Explain and process sales documentation, including completing purchase agreements for homes in assigned communities.
• Collaborate with other departments to ensure a seamless process from model home setup to sale delivery.
• Initiate follow-up phone calls, coordinate and host public and broker events to drive traffic.
• Perform all necessary follow-up to ensure successful closing of sales.
• Travel to onsite corporate offices weekly to attend division sales rallies and other corporate events.
• Explain the home building and buying process to buyers, ensuring they feel knowledgeable and comfortable.
• Proactively communicate and respond professionally to all external and internal stakeholders (managers, brokers, homebuyers).
• Prepare weekly update reports of prospective customer traffic for management.
• Develop knowledge of competitor policies, programs, pricing, and products to define key differentiators for assigned communities.
• Conduct regular competitive market analysis (CMAs) and provide feedback to management on market changes.

Requirements

• Bachelor’s degree preferred.
• Real estate license, if required by state law.
• Minimum of 1-year previous sales experience; new home sales experience preferred.
• Knowledge of sales programs, policies, and procedures.
• Current working knowledge of homebuilding and the residential real estate industry.
• Ability to prepare, plan, and deliver clear and persuasive sales presentations.
• Proficient in Microsoft applications, including Word, Excel, and Outlook.

Physical Requirements

• Frequent standing, walking (including stairs and uneven ground), and sitting; occasional lifting.
• May require driving buyers from the sales office to community lots or homesites.
• Environmental conditions vary: hot, cold, wet, dry, muddy, humid, windy, bright, dark, noisy, dusty, poor lighting, poor ventilation, temperature variations, fog, and rain.
• Exposure to airborne particles such as wood dust and drywall dust in field environments.

Company Culture

Tri Pointe Homes is dedicated to insightful design and superior craftsmanship, setting a new standard in homebuilding and customer experience. We value accountability, top performance, and teamwork, fostering an environment where diversity and individuality are embraced. We are committed to building a diverse and talented team and encourage all individuals to be their authentic selves.