New Home Internet Sales Consultant (Hybrid/Bi-Lingual: English/Spanish)

Job Summary

This is not an onsite new home sales role nor a path to an onsite new home sales role.

Responsibilities

• Timely follow up on all electronic leads; using problem solving, customer service and communication skills to excite potential buyers.
• Manage leads in CRM database, follow up both short and long term.
• Ask appropriate questions to understand buyers needs and wants to uncover buyer preferences; seeks out additional prospect information to assist in determining appropriate product, pricing, time frame and location.
• Builds relationships via both phone and email.
• A minimum of 200 Targeted outbound calls per week to leads and prospects that have engaged with M/I Homes previously.
• Schedules appointments with sales team for meetings with potential homebuyers and arranges personal tours at preferred communities/model homes.
• Creates and shares self-made videos as a form of communication with customers via Bomb Bomb.
• Demonstrates knowledge of M/I Homes' product features and benefits.
• Acts as internal champion for quality website content and accuracy; collaboration with sales and marketing team to plan targeted mass email marketing messages to meet business objectives.
• Provides feedback on electronic lead generation efforts, marketing strategy, and execution, including trials with new lead sources, generation activities and follow-up.
• Participates in ongoing training (weekly calls, bi-weekly sales meetings, one-on-one training, etc.).
• Assists with special projects as requested and perform additional duties as required.

Requirements

• Florida Real Estate License
• Fluent in both English and Spanish
• Consistent weekend work
• Select Holiday work
• Work from Fort Myers office 3-4 days/week; work from communities (Venice to Naples) 2-3 times/month; work from home 1 day/week

Skills And Abilities

• Ability to work independently
• Ability to interpret, analyze and evaluate given information to determine best option for potential buyer
• Self-motivated with persuasive, enthusiastic and customer-service oriented personality and good negotiation and organizational skills; detail-oriented aptitude
• Excellent verbal and written communication skills for high interaction with potential buyers on a daily basis; most of the day spent talking on the phone
• Decisiveness and good judgment, problem-solving and analytical skills
• Maintains a positive and helpful attitude - team player
• Basic understanding of electronic marketing including but not limited to Bomb Bomb

Benefits

• Cumprehensive benefits package, including medical, dental, vision, paid time off and paid holidays, paid parental leave, traditional and Roth 401(k) options, profit sharing plan, employee stock purchase plan, employee home purchase plan and more.
• We are committed to attracting, developing, and retaining diverse talent that reflects the customers we serve and the communities where we live and work.
• We are proud to be an EEO/AA employer M/F/D/V.
• We maintain a drug-free workplace and perform pre-employment substance abuse testing.