Internet Sales Consultant

About the role

Mercedes-Benz of San Diego, a Penske Automotive Group dealership, seeks Internet Sales Consultants to join our team and provide extraordinary customer experiences.

Responsibilities

• Grow the customer base using world-class web-based and CRM tools
• Support the entire sales team to meet individual and departmental sales goals
• Generate sales appointments and answer/forward communications promptly and professionally
• Schedule the first service appointment for vehicles sold
• Provide expertise to help customers find the vehicle they're looking for
• Manage inquiries, update customer files, compile reports, and follow-up on repeat business
• Ensure dealership websites are up-to-date and optimized for attracting new and repeat business
• Strive to hit challenging monthly goals to grow the dealership and your career

Requirements

• Genuine interest in providing an exceptional customer experience
• Friendliness, enthusiasm, reliability, and a positive "team-player" attitude
• Excellent communication, interpersonal, and organizational skills
• A strong work ethic with the ability to work in a fast-paced, results-driven environment
• Prompt responses to internet inquiries with courtesy, accuracy, and professionalism

Qualifications

• Commitment to ensuring customers have a world-class car-buying experience
• Technical expertise in using CRM and lead management tools
• Consistency in managing dealership websites and following up on repeat business
• A growth mindset to achieve challenging monthly goals

Skills

• Customer service skills
• CRM and lead management proficiency
• Communication and interpersonal skills
• Organizational and time management skills

Benefits

• Fortune 500 company
• Recognized as one of the "Best Dealerships to Work For."
• Paid training and resources for career growth and advancement
• Comprehensive benefits program, including health care options, 401k savings and retirement plan with company match
• Values-driven culture built on integrity, professionalism, excellence, and teamwork

Pay

The expected pay range for this position is $70,000 - $200,000 per year.

Schedule

Hours are flexible and can be arranged based on your availability and the needs of the dealership.