New Accounts - Application Services Associate I

Responsibilities

• Respond to incoming client and sales inquiries regarding issues with the online account application and/or documentation requirements for account opening.
• Aid processing teams with client outreach required to obtain information required for account approval.
• Review documentation as related to new account applications.
• Collaborate with other cross-functional teams to assist with account approval and maintenance.
• Identify areas for improvement within the online application and account opening process to improve the client experience and the production of new accounts.
• Cross-reference multiple databases and ensure regulatory aspects of AML and KYC are completed prior to account opening.
• Follow various regulatory requirements and internal policies and procedures.
• Correspond with clients, sales representatives, and internal Client service teams.

Requirements

• Bachelor's Degree
• Excellent communication skills
• Well organized, prioritize effectively, think critically, and have a strong ability to multi-task
• Proficient user of MS Office applications
• Self-organized team player with exceptional attention to detail
• FINRA licensing preferred

Skills

• Self-motivated and able to handle tasks with minimal supervision
• Superb analytical and problem-solving skills
• Excellent collaboration and communication (Verbal and written) skills
• Outstanding organizational and time management skills