Neuroscience Triage Scheduling Coordinator

Job Description Summary

Monday – Friday, No Weekends and No Holidays
Work from Home: 8:00am – 4:30pm
In-person training required at the Lane Avenue location a few days a week during onboarding (typically 4-6 weeks)
Bi-annual in-person staff meetings required

Responsibilities

• Review neurology referrals and clinical information
• Respond to patient questions from department, clinical associates, and providers through CareConnect messaging, Teams, and/or emails
• Use clinical knowledge to determine the appropriate specialty and scheduling pathway
• Partner closely with Providers and Scheduling Teams
• Help ensure patients receive timely, coordinated care
• Update referrals and notify referring providers of changes and clinical rationale
• Develop and amend standard work protocols as necessary
• Monitor and build templates for compliance with OPG scheduling guidelines
• Monitor and assign ED Doc of the day referrals as well as referrals received in the OPG Scheduling Pool and general scheduling work queues
• Ongoing professional interaction with physicians, support staff, and patients

Qualifications

• Experienced LPN or RN with a strong Neurology or Neuroscience background
• Comfortable applying independent clinical judgment in a non-bedside environment
• Strong critical-thinking, communication, organization, and follow-through skills in a fast-paced environment
• Experience in clinical care management is preferred
• Day scheduled weekly hours of 40

Specialized Knowledge

• Expertise in neuroscience triage and scheduling

Department

Neuro Central Scheduling

Minimum Qualifications

• Bachelor's Degree
• RN - Registered Nurse - Ohio Board of Nursing

Benefits

The role offers the opportunity to make a meaningful impact on the patient experience across OhioHealth Neuroscience.

Pay

N/A

Schedule

N/A

Skills

Strong critical-thinking, communication, organization, and follow-through skills in a fast-paced environment supporting a high volume of referrals.

Benefits

N/A

Pay

N/A

Schedule

N/A

Skills

Strong critical-thinking, communication, organization, and follow-through skills in a fast-paced environment supporting a high volume of referrals.

Benefits

N/A

Pay

N/A

Schedule

N/A

Skills

Strong critical-thinking, communication, organization, and follow-through skills in a fast-paced environment supporting a high volume of referrals.