Network Technician (Level I-III)

About the role

The Network Technician is responsible for the installation, maintenance, monitoring, troubleshooting, and optimization of broadband network infrastructure supporting video, voice, data, transport, and fiber services. This position supports Headend operations, network performance, regulatory compliance, and service reliability across the organization's broadband network.

Responsibilities

• Install, operate, maintain, and repair broadband network infrastructure and associated equipment.
• Support delivery of off-air, satellite, microwave, fiber optic, and digital transport services to the network point of demarcation.
• Utilize and maintain optical and electrical transmission systems, including coaxial, fiber optic, CAT6, microwave, and related ISP technologies.
• Troubleshoot communication architectures, network topologies, hardware, software, transmission systems, signaling links, and protocols.
• Perform root cause analysis and resolve network performance and service-impacting issues.
• Configure, support, and maintain network equipment, protocols, and compatibility standards.
• Conduct network testing, signal quality measurements, proof-of-performance testing, and preventative maintenance activities.
• Install, maintain, test, and document Emergency Alert System (EAS) equipment.
• Perform Headend and facility Technical Quality Assurance (TQA) inspections and ensure compliance with company standards for cabling, power, cooling, and equipment installation.
• Maintain FCC-required records, operational logs, testing documentation, and technical records.
• Setup, operate, and maintain legacy and current headend equipment, including signal processors, modulators, demodulators, IRDs, and related technologies.
• Participate in on-call rotations and respond to network outages and service-impacting events as required.

Requirements

• Knowledge of RF, IP, HFC, FTTH, DOCSIS, video networking, and broadband technologies.
• Experience using optical test equipment including OTDRs, Optical Spectrum Analyzers, Fiber Light Identifiers, Optical Fiber Scopes, and Optical Power Meters.
• Knowledge of AC/DC power systems, battery backup systems, and standby generators.
• Ability to install and terminate coaxial, fiber optic, CAT6, and related communications cabling.
• Working knowledge of Windows operating systems, Microsoft Office applications, CADD, and related software tools.
• Ability to read maps, schematics, technical documentation, and network diagrams.
• Strong troubleshooting, communication, and documentation skills.
• Ability to work flexible schedules and participate in on-call support.

Qualifications

• High school diploma or GED required.
• Post-secondary technical education preferred.
• Industry certifications such as CompTIA are preferred.
• Experience in CATV, broadband, telecommunications, networking, fiber optic, or related technologies.

Skills

• RF, IP, HFC, FTTH, DOCSIS, video networking, and broadband technologies.
• Optical test equipment including OTDRs, Optical Spectrum Analyzers, Fiber Light Identifiers, Optical Fiber Scopes, and Optical Power Meters.
• AC/DC power systems, battery backup systems, and standby generators.
• Coaxial, fiber optic, CAT6, and related communications cabling.
• Windows operating systems, Microsoft Office applications, CADD, and related software tools.
• Maps, schematics, technical documentation, and network diagrams.
• Hand tools, power tools, and electronic test equipment.
• Group health & dental insurance.
• 401(k) program with company match.
• Grossly generous PTO program.
• Company wellness program.
• Employer-paid short- and long-term disability.

Benefits

When you join Orbitel, you’ll be part of an award-winning company and team. We offer a comprehensive benefits package, including:

• Group health & dental insurance
• 401(k) program with company match
• Grossly generous PTO program
• Company wellness program
• Employer-paid short- and long-term disability
• And much more!

Pay

Rate (by Level):
Network Technician I: $33.65 – $40.87
Network Technician II: $40.87 – $48.08
Network Technician III: $48.08 – $60.10

Schedule

Full-Time