Network Technician III

Pay Grade 15 | Salary $6,022.12 Monthly | Full-time (40 hours/week) | Eligible for overtime pay

About the Role

This Network Technician III position supports the Kentucky State Police East Communications Region, including Posts 8, 9, 13, and 14. The technician will maintain the radio network, remote radio sites, associated radio consoles, mobile radios, radar systems, data routers, sirens, and lights. On-call availability 24/7 is required, with a Monday through Friday work schedule.

Responsibilities

• Perform analysis, design, planning, implementation, operation, service, and support of a complex 124-site terrestrial, omnidirectional wireless communications network, including digital transceivers, routers, switches, consoles, PCs, modems, and end-user hardware.
• Install, modify, repair, and maintain peripheral end-user devices and interfaces with KSP networks and systems.
• Oversee procurement, inventory, and customer needs assessment.
• Conduct training sessions on equipment maintenance procedures, radio and radar operations, and other sub-system programs.
• Design, plan, implement, operate, and support critical KSP networks and systems, including VoiceOver IP telephony 911 PBX, computerized detection systems, multiplexed point-to-point, video, satellite, and terrestrial mesh networks.
• Provide project management for complex network projects, including initiating, planning, executing, controlling, and closing projects involving in-house staff, communications utility providers, and technology vendors.
• Maintain documentation of network configuration, forms, record design, test procedures, and problem reports from customers.
• Review, prepare, and maintain operational records and reports, including daily activity reports, time sheets, equipment inventory, system status reports, and other technical and administrative reports.

Requirements

Education: High school graduate or equivalent.

Experience, Training, or Skills: Four years of experience in network services, IT systems support, IT production support, or a related field.

• Additional education in computer science, IT, or a related field may substitute for required experience on a year-for-year basis.
• Additional experience in network services, IT systems support, or a related field may substitute for required education on a year-for-year basis.
• A certification in an IT-related field may substitute for the required education.

Preferred Skills

• Strong written and verbal communication skills.
• Experience maintaining communications systems.
• Ability to work as part of a team and independently.
• Strong organizational skills and attention to detail.

Working Conditions

Work is typically performed in an office setting. This role includes a 6-month probationary period.

Benefits

Eligible for state employment benefits as part of the Executive Branch.