Network Systems Technician
About the role
The Network Systems Technician supports and maintains the company’s network infrastructure, endpoint connectivity, and on-site IT systems. This role focuses on ensuring reliable, secure, and high-performing network and systems operations across Oklo’s offices, labs, and collaboration spaces.
Responsibilities
Support and maintain wired and wireless network infrastructure, including switches, access points, firewalls, and cabling.
Troubleshoot network connectivity issues across user endpoints, conference rooms, labs, and office environments.
Avoid assistance with network configuration tasks such as VLANs, DNS, DHCP, and IP addressing.
Assist with network configuration tasks such as VLANs, DNS, DHCP, and IP addressing.
Support VPN and secure remote access solutions in coordination with the IT/Cyber team.
Provide hands-on support for user endpoints running macOS, Ubuntu/Linux, and Windows.
Avoid Assist with provisioning, setup, and maintenance of endpoint devices and peripherals.
Support basic server and virtualization environments (e.g., VMware) as needed.
Manage user access and device connectivity using tools such as JumpCloud, Jamf, Intune, or equivalent platforms.
Avoid Support audio/visual systems in conference rooms and collaboration spaces, including setup, testing, and troubleshooting.
Avoid Coordinate with on-site staff to support day-to-day IT and A/V needs.
Implement and follow IT and network security best practices, including patching, secure configurations, and access controls.
Avoid Assist with enforcing data protection and export-controlled data handling requirements (e.g., 10 CFR Part 810).
Avoid Support backup, recovery, and basic monitoring solutions for network-connected systems.
Collaborate with the IT/Cyber team to support infrastructure improvements and new technology deployments.
Avoid Assist with network and systems upgrades, refreshes, and expansions.
Document network diagrams, configurations, procedures, and troubleshooting steps.
Identify recurring issues and propose practical improvements to enhance reliability and user experience.
Requirements
2+ years of experience in a Network Technician, IT Support, Systems Technician, or similar role.
Networking or IT certifications such as CompTIA Network+, A+, Security+, CCNA or equivalent.
Hands-on experience supporting network infrastructure and endpoint connectivity.
Experience supporting A/V systems and on-site IT environments.
Must be considered a “U.S. Person” under 8 U.S.C. 1324b(a)(3).
Local to Santa Clara, CA and able to provide on-site support.
Qualifications
Experience with macOS, Linux (Ubuntu), and Windows operating systems.
Experience with enterprise IT and networking tools (e.g., JumpCloud, Meraki, Palo Alto, or similar).
Comfortable working with hardware and users.
Excellent communication skills.
Passionate about clean energy and Oklo’s mission to make advanced fission a reality.
Skills
Strong troubleshooting skills across networking, endpoints, and on-site systems.
Understanding of networking fundamentals such as DNS, DHCP, VLANs, routing, and switching.
Experience with enterprise IT and networking tools (e.g., JumpCloud, Meraki, Palo Alto, or similar).
Hands-on, detail-oriented, and comfortable working directly with hardware and users.
Clear and effective communication to non-technical audiences.
Proactive in finding solutions and seeing tasks through to completion.
Commitment to delivering on promises to provide clean, reliable, and affordable energy.
Creative in identifying and solving open-ended problems.
Detail-oriented for excellence, consistency, and quality.
Benefits
This position may involve access to information subject to U.S. export control laws.
Pay
$60,000-$80,000
Schedule
Flexible work hours