Network Support Engineer L2
Iron Systems, Inc · Dallas, TX · Yesterday
Information TechnologyFull-time
Responsibilities
- Visually inspect devices to assess equipment status
- Reboot routers, servers, storage devices or other equipment
- Provide loop-back cables in order to test circuits remotely
- Re-seat or replace components or cables
- Remove Alternating Current (“AC”) or Direct Current (“DC”) power from equipment
- Clean equipment or connectors
- Connect a client-provided test set or test router to equipment
- Swap removable storage media
- Install or replace modular equipment components
- Dispatch equipment for repair
- Clean fibers
- Take light levels
- Install loop backs
- Provide planned maintenance or circuit migration support
- Install Small Form Factor Pluggables (“SFP”) or Gigabit Interface Converters (“GBIC”)
- Troubleshoot hardware problems on any device
- Rack and de-rack any device installed
- Label/inventory equipment plus digital picture and serial number recording
- Perform tape backup: cassette exchange and storage in strongbox
- Power cycle a router, server, switch and soft-boot a server
- Follow Data Eradication process
- Provisioning: Install cables or optics for new circuits
- Re-connect / disconnect / replace existing circuits
- Test cables and optics
- Deployment: Physical Cabling
- Cable Management
- Northbound Cabling (Fiber /Copper/Power)
- Rack/Stack/Jack
- Installation Support (PDU, Network Switches, etc.)
- E-Waste and other clean-up activities
Requirements
- Proven experience in a network administrator role
- Hands-on experience in networking, routing and switching
- Excellent knowledge of best practices around management, control, and monitoring of server infrastructure
- Experience with firewalls, Internet VPN’s remote implementation, troubleshooting, and problem resolution
- Ability to set up and configure server hardware
- Familiarity with backup and recovery software and methodologies
- Strong organizational, prioritization and multitasking skills
- CCNA, Network+, CCNP, CCDP, CCIE or equivalent
- BSc degree in Computer Science or related field or equivalent
- Associate's degree (A.A.) or equivalent from three-year College or technical school with an emphasis in electronics required; Bachelor's Degree preferred