Network Sr Receptionist

Rapport is a specialized division of FLIK Hospitality Group focused on guest and employee services, meeting and event planning, and conference center management. We foster long-term career development and provide comprehensive benefits, training, and growth opportunities to help ambassadors achieve their career aspirations.

About the role

As an On-Call Network Team Associate with the Rapport Network Team, you will serve as a key ambassador of the Rapport brand, providing high-level guest services and front-of-house support across multiple client sites throughout New York City. This mobile role requires flexibility, adaptability, and a professional demeanor as you travel to various locations to deliver seamless, on-site coverage based on operational needs. You will often be the first point of contact for clients, guests, recruits, and employees—creating a warm and welcoming environment while ensuring a secure and professional experience.

Responsibilities

• Answers telephone calls and directs callers to appropriate associates.
• Takes and retrieves messages.
• Provides callers with general information, including company address, directions, and other related details.
• Greets and directs visitors in a friendly, professional manner.
• Uses intercom/voicemail system to announce appointments and calls.
• Receives, sorts, and forwards incoming mail; coordinates the pickup and delivery of packages and mail.
• Opens and closes visitor area.
• Performs other duties as assigned.

Qualifications

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Certain positions may require Florida Level 2 background screening.

Benefits

• Medical, Dental, and Vision Insurance
• Life Insurance / AD&D
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

Pay

$28-$30 /hour