Networtk Sr Receptionist

Rapport is a specialized division of FLIK Hospitality Group focused on guest and employee services, meeting and event planning, and conference center management. We foster long-term career development and provide comprehensive benefits, training, and growth opportunities to help ambassadors achieve their career aspirations.

About the role

As an On-Call Network Team Associate with the Rapport Network Team, you will serve as a key ambassador of the Rapport brand, providing high-level guest services and front-of-house support across multiple client sites throughout New York City. This mobile role requires flexibility, adaptability, and a professional demeanor as you travel to various locations to deliver seamless, on-site coverage based on operational needs. You will often be the first point of contact for clients, guests, recruits, and employees—creating a warm and welcoming environment while ensuring a secure and professional experience.

Responsibilities

• Answers telephone calls and directs callers to appropriate associates.
• Takes and retrieves messages.
• Provides callers with general information, including company address, directions, and other related details.
• Greets and directs visitors in a friendly, professional manner.
• Uses intercom/voicemail system to announce appointments and calls.
• Receives, sorts, and forwards incoming mail; coordinates the pickup and delivery of packages and mail.
• Opens and closes visitor area.
• Performs other duties as assigned.

Requirements

• High level of discretion and attention to detail.
• Ability to maintain service excellence in fast-paced and varied environments.
• Flexibility and adaptability to travel to various client sites in New York City.
• Professional demeanor and strong interpersonal skills.

Benefits

• Medical, dental, and vision insurance.
• Life insurance and AD&D.
• Disability insurance.
• Retirement plan.
• Paid time off and holiday time off (varies by site/state).
• Associate shopping program.
• Health and wellness programs.
• Discount marketplace.
• Identity theft protection.
• Pet insurance.
• Commuter benefits.
• Employee assistance program.
• Flexible spending accounts (FSAs).
• Paid parental leave.
• Personal leave.

Pay

$28–$30/hour.