Network Services Analyst II

About the role

This position is 100% onsite at Deaconess Medical Center - Spokane, WA. FTE: Full Time, Shift: 8am-4pm, Schedule: M-F and occasional after hours on call support.

Responsibilities

• Troubleshoot problems and monitor system performance statistics
• Perform routine system maintenance and/or administration
• Aid in troubleshooting and resolving system problems
• Aid in installs of new system maintenance releases and system utility upgrades
• Aid in inventory of parts and materials for installations, repairs and preventative maintenance and coordinate service installations with vendors, technicians and customers

Requirements

• Bachelor’s degree in business, healthcare, or Information Technology preferred, experience in networking may be substituted
• Technical certification (CCNP, Network+, A+, Security+, etc.) or comparable experience required
• Three-five (3-5) years of experience in Network operations, implementing, operating, maintaining or using (as a “super user”) systems in an Information Technology or health care setting
• Previous installation experience with healthcare systems, networks, and interfaces in hospitals and/or clinic settings or with a healthcare system vendor preferred
• Current Washington State Drivers License; and proof of a safe driving record (which meets established MHS Standards) obtained by a motor vehicle report from the appropriate state

About Deaconess Hospital

Founded in 1896, MultiCare Deaconess Hospital is a 388-bed acute-care hospital serving the greater Spokane region. Deaconess is home to a Level III Trauma Center, Certified Chest Pain Center, Primary Stroke Center, Maternal Fetal Medicine program and a Level III Neonatal Intensive Care Unit. It is the only hospital in the area with national accreditation in bariatric surgery. Deaconess provides high-quality inpatient, outpatient, surgical, diagnostic and emergency services.

About The Spokane Community

Spokane, in eastern Washington along the Spokane River and near the Selkirk Mountains, offers a vibrant city experience with endless access to outdoor adventure. Residents enjoy lakes, rivers, ski resorts, golf courses, wineries, and nearby national parks, combined with a thriving arts and culture scene. Spokane delivers the perfect balance of city living and Pacific Northwest recreation year-round.

Why MultiCare?

• Rooted in the local community
• Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years
• Growth and education
• Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in you
• Well-being and support
• Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared in your work and life
• Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other
• Resource Groups and outreach programs help ensure every team member feels safe, seen, heard and valued
• Pacific Northwest lifestyle

Pay and Benefits

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $73,798.40 - $101,899.20 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.