Network Services Engineer II

About the role

This person will provide senior level support for network systems delivery issues and participates in projects to transition to support. Performs complex troubleshooting and problem resolution including proactive investigation of current issues. Supports custom tools or integrations to meet business requirements. Works on assignments that are complex in nature. Coordinates installation, maintenance, upgrades, and tuning of Network systems. Maintains enterprise systems standards and procedures. Independently prepares and maintains technical documentation to assist with ongoing operation, maintenance, and development of systems. Known as a SME for certain technology tools, products, and processes. Maintains certifications as appropriate. Works with vendors as needed on technical requests. Provides guidance and training for and mentors junior staff. Demonstrates working knowledge and utilization of Process Improvement, change management.

Responsibilities

• Performs complex troubleshooting and problem resolution including proactive investigation of current issues.
• Supports custom tools or integrations to meet business requirements.
• Works on assignments that are complex in nature.
• Carefully coordinates installation, maintenance, upgrades, and tuning of Network systems.
• Maintains enterprise systems standards and procedures.
• Independently prepares and maintains technical documentation to assist with ongoing operation, maintenance, and development of systems.
• Known as a SME for certain technology tools, products, and processes.
• Maintains certifications as appropriate.
• Works with vendors as needed on technical requests.
• Provides guidance and training for and mentors junior staff.
• Demonstrates working knowledge and utilization of Process Improvement, change management.

Requirements

• Applicable Experience: 6-9 years CCNP
• Bachelor's Degree - Computer and Information Science

Qualifications

• Senior level Network Operations role with after hours on-call rotation.
• Candidate should be local with work from home options available.

Skills

• Proficient with Cisco Nexus product line and Data Center networking support.
• Minimum proficient level of knowledge supporting Citrix NetScaler ADC.
• Aptitude to attain expert level knowledge to fully support the load-balancing appliance.

Benefits

The best place to get care. The best place to give care. Saint Luke’s 12,000 employees strive toward that vision every day. Our employees are proud to work for the only faith-based, nonprofit, locally owned health system in Kansas City. Joining Saint Luke’s means joining a team of exceptional professionals who strive for excellence in patient care. Do the best work of your career within a highly diverse and inclusive workspace where all voices matter. Join the Kansas City region's premier provider of health services.

Pay

N/A

Schedule

N/A