Network Engineer II

About the role

The Fresh Market currently has an opening for a Network Engineer II in our Store Support Center (099).

Responsibilities

• Design, implement, and manage Cisco network infrastructure, including routers, switches, and wireless access points
• Implement and manage WAN, LAN, VLAN, WLAN and VPN connectivity
• Configure and maintain Cisco Meraki and Fortinet SD-WAN solutions
• Configure and maintain Palo Alto and Fortinet firewalls
• Manage and troubleshoot Palo Alto Prisma Access SASE solution for remote locations and mobile users
• Perform network monitoring, troubleshooting, and performance tuning to ensure high availability
• Troubleshoot and resolve network outages and connectivity issues
• Perform routine maintenance such as updating firmware on network devices
• Support cloud networking and connectivity efforts involving Azure and AWS in partnership with other IT teams
• Support network migration, infrastructure upgrades, and network-related initiatives
• Automate network configurations and management tasks using various scripting and automation methods
• Create and update network documentation
• Work with Enterprise Information Security (EIS) team to ensure security best practices are followed and assist with PCI-related requests or audits as needed
• Serve as an escalation point for other IT teams and junior engineers for network connectivity issues
• Follow incident management processes when responding to network issues and service-impacting events
• Demonstrate responsiveness when supporting business-impacting network issues
• Learn and adapt to new network technologies, tools, and solutions as business needs evolve
• Participate in the shared IT infrastructure on-call rotation

Qualifications

• At a minimum, you will need a Bachelor's in Computer Science, Information Systems, Engineering, or related field, or equivalent work experience
• 4+ years of experience as a Cisco Network Engineer or a similar role in network administration, Cisco networking, or IT infrastructure
• Hands-on experience with Cisco switches (Catalyst, Nexus) and routers (ASR)
• Strong working knowledge of network and routing protocols (BGP, OSPF, STP, TCP/IP, DNS, DHCP)
• Experience configuring and managing Palo Alto and Fortinet firewalls
• Familiarity with SD-WAN technologies
• Strong problem-solving and analytical skills with the ability to handle high-pressure network incidents and troubleshoot efficiently
• Excellent communication skills to work with cross-functional teams
• Exceptional customer service orientation

Skills

• Strong scripting skills and knowledge of network automation tools (PowerShell, Python)
• Cisco CCNA certification

Benefits

Added Benefits For Choosing The Fresh Market Team
Team Member discount up to 40%
Health, Dental & Vision insurance available for individual, spouse, partner, and family.
401K contribution and match for part-time and full-time team members
Personal time off and additional time off purchase plans available
AND much more!