Network Engineer II

About the role

The Network Engineer II is responsible for designing, configuring, and maintaining network infrastructure that ensures reliability, performance, security, and scalability across the organization.

Responsibilities

• Collaborates with senior engineers to design and implement systems that meet performance, scalability, availability, and security requirements.
• Participates in the integration of new systems and upgrades to existing infrastructure.
• Ensures system designs meet key requirements for availability, performance, and maintainability.
• Works closely with development, security, and operations teams to ensure systems are aligned with business objectives and meet technical requirements.
• Participates in system design reviews, offering insights and recommendations based on technical expertise.
• Performs regular system maintenance tasks such as patch management, updates, and system backups.
• Manages hardware replacement, software updates, and configuration changes throughout the lifecycle of systems.
• Contributes to the planning and implementation of system upgrades, ensuring minimal downtime and disruption.
• Monitors system health, performance metrics, and system logs, ensuring the systems are operating as expected, identifying areas for improvement, and optimizing configurations to increase system efficiency.
• Maintains detailed documentation of system configurations, changes, and incidents to ensure clarity for team members and future reference.
• Supports junior engineers in solving complex system issues, providing hands-on learning opportunities, and assisting in disaster recovery testing and planning.
• Escalates critical issues as appropriate while collaborating with senior engineers for resolution.
• Implements security protocols and user authentication to safeguard systems and data.
• Works with security engineers to ensure systems are compliant with regulatory standards and internal security policies.
• Applies security patches and updates system configurations to remediate vulnerabilities in accordance with the SLA.
• Understands certificate and encryption cipher concepts to implement secure connections between systems.
• Performs regular system maintenance tasks such as patch management, updates, and system backups.
• Ensures that backup schedules are adhered to and that data is correctly stored and easily recoverable in the event of failure.
• Assists in disaster recovery testing and planning to ensure business continuity.
• Works with other engineers, business analysts, and stakeholders to ensure smooth system implementation and integration.
• Provides support to other teams during system rollouts or configurations and assists in ensuring system compatibility across different platforms.
• Reviews the work of junior engineers, offering feedback and suggestions to help them grow technically.
• Participates in team calls and check-ins, heartbeats, and project kick-offs.
• Mentors Network Engineer I team members, providing guidance on system configuration, troubleshooting, and best practices.
• Participates in training sessions, certification programs, and team meetings to grow technical expertise and stay updated on industry best practices.
• Participates in continuous improvement initiatives, refining procedures and policies for system management and deployment.
• Seeks feedback and learning opportunities from more experienced team members to improve technical proficiency.

Qualifications

• Bachelor’s degree or equivalent of education and experience in an IT related field.
• A network engineer with 2-5 years of experience in network administration, engineering, or network support.
• Technical Proficiency: Working knowledge with a range of tools and technologies, including: Routing & Switching, Networking Fundamentals, Protocols & Services, Network Security, Scripting & Automation, Load Balancing, Cloud Networking, Virtualization, Containers, and familiarity with AWS and Azure networking concepts.
• Professional Attributes: Strong analytical thinker with the ability to break down moderately complex problems and identify practical solutions. Clear written and verbal communication with the ability to present technical issues and solutions. Strong communicator and collaborator, able to work with cross-functional teams including development, operations, and security. Capable of undertaking tasks with limited guidance from senior engineers. Proficient in creating and maintaining documentation, test plans, and disaster recovery procedures. Mentorship experience or desire to coach junior team members. Proactive mindset with a focus on process optimization. Flexible work hours to meet project deadlines. Participate in a 24x7 on-call rotation.

Benefits

This position offers a comprehensive benefits package, including a generous 401(k) contribution, medical, dental, vision, life and disability insurance, paid time off, an Employee Assistance Program, and more.