Network Operations Lead (R-00182)

Job Responsibilities

• Provide end-to-end operational support for Cisco-based routing, switching, and related infrastructure across DFC’s enterprise network.
• Executed in alignment with DFC’s Zero Trust architecture—including identity-aware segmentation, continuous monitoring, and policy-based traffic controls—and integrated with ServiceNow ITSM processes for Incident Management, Change Management (ERB/CCB), and CMDB asset tracking.
• Responsible for strategic oversight, ensuring scalability, redundancy, and optimized performance of Cisco Catalyst, Nexus, and ISR/ASR platforms.
• Leverage enterprise-grade network monitoring tools (e.g., SNMP, NetFlow, Syslog) to continuously track Cisco device health, link utilization, and error conditions.
• Maintain network availability and performance.
• Minimize service disruptions.
• Proactively identify risks or performance issues.
• Ensure secure access to enterprise resources.
• Support firewall policy lifecycle management, ensuring policies are documented, approved, implemented, and reviewed in accordance with DFC security and governance requirements.
• Support impact analysis, testing, implementation, and post-change validation.
• Monitor firewall health, performance, and logs to detect security events, policy violations, and operational issues.
• Integrate with Zscaler services, identity controls, and Network Operations to enforce Zero Trust policies.

Position Requirements

• Required Qualifications:
• U.S. Citizenship will be a requirement.
• Public Trust Background Investigation may be a requirement.
• Ability to be deployed across Washington, DC, NYC, and approved globally remote locations.