Network Operations Lead

Key Responsibilities

• Provide leadership and direction on infrastructure architecture and solutions aligned with business needs
• Oversee daily operations of core infrastructure, including networks, firewalls, and connectivity platforms
• Partner with IT Security to address vulnerabilities, manage patching, and maintain system integrity
• Lead and contribute to IT projects, ensuring delivery within scope, budget, and governance standards
• Develop and maintain technical standards and documentation for infrastructure and complex systems
• Collaborate with managed service providers to support operations and drive continuous improvement
• Serve as an escalation point for infrastructure-related issues across regions
• Partner with business and IT stakeholders to gather requirements and identify opportunities for improvement
• Evaluate emerging technologies and vendors to enhance performance and optimize costs
• Support budgeting activities and manage expenses within approved guidelines
• Maintain servers, routers, firewalls, and network devices
• Facilitate regular meetings to review priorities, progress, and strategic initiatives
• Promote effective communication across IT teams and business units

Qualifications

• Bachelor’s degree in Computer Science, Business Administration, or related experience
• 10+ years of IT experience, including leadership roles within large, complex organizations
• Strong experience managing and supporting enterprise network infrastructure in fast-paced environments
• Hands-on experience with cloud platforms such as Azure and AWS
• Deep knowledge of networking technologies (TCP/IP, VLANs, VPN, VoIP, LAN/WAN) and related hardware
• Experience with core IT services including DNS, DHCP, file services, group policy, and routing protocols
• Familiarity with security technologies such as firewalls, intrusion detection/prevention systems
• Experience with SASE and secure access solutions (e.g., Zscaler or similar platforms)
• Knowledge of SD-WAN, MPLS, and VPN technologies
• Experience with IT/OT segmentation strategies is a plus
• Familiarity with virtualization technologies such as VMware or Nutanix
• Background supporting IT environments within manufacturing or industrial settings preferred
• Strong communication skills with the ability to engage both technical and non-technical stakeholders
• Proven ability to lead teams, manage priorities, and drive results in a dynamic environment
• Willingness to travel as needed