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Jobs · Information Technology · Arizona

Network Operations Center (NOC) Engineer

ManpowerGroup · Scottsdale, AZ · 5 days ago
On-siteInformation Technology$45–$52/hrTemporary

What's the Job?

Provide proactive, 24x7 monitoring of critical IT services, networks, and infrastructure supporting robotaxi operations from the Scottsdale operations center.

Acknowledge, investigate, and triage system alerts, acting as the primary responder for incidents impacting live services.

Follow established operational procedures and escalation pathways to route complex issues to specialized engineering teams.

Monitor the real-time health of cloud environments, databases, DNS, and authentication services essential for continuous operations.

Participate in incident retrospective calls to provide feedback and recommendations to improve system reliability and reduce outages.

What's Needed?

  • 5+ years of experience in a NOC, SOC, TechOps, or similar structured operations environment, with a strong understanding of incident management lifecycles and SLAs.
  • Proven experience monitoring enterprise networks, cloud infrastructure (AWS or GCP), and critical databases.
  • Strong understanding of TCP/IP, DNS, authentication services (EntraID, OpenAuth, SSL/TLS), and general networking principles.
  • Proficiency with modern monitoring and observability platforms such as Grafana, Datadog, Kentik, or Logic Monitor.
  • Excellent written and verbal communication skills, capable of conveying critical technical issues clearly during high-pressure situations.

About the Role

The Network Operations Engineer will be part of the Network Operations Center (NOC) supporting live robotaxi operations. The ideal candidate will demonstrate resilience, analytical thinking, and a proactive attitude, which will align successfully in the organization.

Requirements

Job Title: Network Operations Engineer
Location: Scottsdale, AZ
Pay Range: $45-$52/hour + Benefits
Shifts: Day, Swing or Overnight; at least 1 weekend day

Benefits

Opportunity to work in a pioneering organization shaping the future of autonomous mobility.
Engagement in a dynamic, collaborative environment with cutting-edge technology.
Chance to develop your skills in a fast-growing industry with a focus on reliability and innovation.
Work on a dedicated onsite team in Scottsdale, AZ, with a shift schedule that includes weekends and holidays.
Be part of a forward-thinking company committed to diversity and inclusion.

Schedule

Day, Swing or Overnight; at least 1 weekend day

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