Network Intern Operations Technician - Information Technology Division

About the role

The Network Operations Intern will assist the TxDOT Infrastructure Services team with network monitoring, device inventory management, compliance reporting, and telecommunications tracking initiatives. This position provides hands-on experience working with enterprise monitoring platforms, network management systems, compliance validation processes, and infrastructure lifecycle management under the guidance of senior network engineers.

Responsibilities

• Assist with network device discovery, inventory validation, and monitoring activities within the SolarWinds platform.
• Support development, testing, and maintenance of SolarWinds NCM compliance policies, configuration standards, and compliance reporting.
• Reconcile network device inventories and identify documentation gaps, outdated records, and unmanaged assets.
• Maintain accurate assets, location, ownership, and system information within departmental tracking systems.
• Generate reports and dashboards using SolarWinds and Microsoft Excel to support operational, compliance, and inventory initiatives.
• Analyze monitoring and compliance data to identify trends, discrepancies, and opportunities for process improvement.
• Absorb telecommunications circuits, connectivity services, and related infrastructure assets.
• Support documentation and validation of circuit inventories, service ownership, and lifecycle activities.
• Create and update technical documentation, procedures, and inventory records.
• Participate in network modernization and operational improvement projects while working alongside experienced network engineering staff.

Requirements

Minimum Qualifications:

• Education: Must be a student in high school or other educational institution or accepted into a college, university or educational institution.
• Other Conditions: Must be at least 16 years of age, a student currently enrolled in high school or any institution of higher education to include a trade/vocational school.
• Employees at least 18 years of age with valid driver's license may be assigned driving duties and may use power tools.

Qualifications

Competencies:

• Makes copies and distributes as instructed.
• Receives and manages email communications.
• Performs preliminary research on assignments and gather pertinent data.
• Performs routine word processing duties and conducts quality checks of documents created.
• Performs other job responsibilities as assigned.

Physical Requirements and Working Conditions

• Subject to environmental conditions; protection from weather but not temperature changes
• Sitting - prolonged periods of time
• Standing-prolonged periods of time
• Repetitive Motion-substantial movements of the wrists, hands, and/or fingers
• Close Visual Acuity-work includes data/figures; view a computer screen; extensive reading

Benefits and Perks

• Retirement Plans
• Alternative and/or Flexible Work Schedules
• Paid Leave and Holidays
• Health Premiums paid at 100% for Full-Time Employees
• On-the-Job Training
• Tuition Assistance Program
• Holistic Wellness Program with Leave Incentives
• Career Development and Advancement Opportunities
• Family-Friendly Policies and Programs

Additional Information

• Position Information
• Build the foundation for a career in network engineering and IT infrastructure!
• As a Network Operations Intern, you'll gain hands-on experience supporting TxDOT’s network environment through network monitoring, device inventory management, compliance reporting, and telecommunications tracking.
• Working alongside experienced network engineers, you'll learn how large-scale networks are managed, monitored, and maintained while developing valuable technical skills in network operations.
• This internship offers a unique opportunity to contribute to critical technology services that support transportation systems across Texas.
• Benefits And Perks At TxDOT, we value work-life balance and are committed to providing our employees with a comprehensive range of benefits and programs, including:

Job School Schedule

• Full-time Employee Status
• Temporary Job Type
• Temporary Work
• Job Level
• Non-Management

Applicant Information

• The Texas Department of Transportation is an Equal Opportunity Employer.
• If requested, reasonable accommodations will be made for persons with disabilities for any part of the employment process in accordance with the Americans with Disabilities Action of 1990.
• Additional Applicant Information for applicants