Network Field Technician

About the role

Network Cable Technician provides onsite support to ensure the integrity, stability, and efficiency of IS services hosted in IDF and MDF spaces. The technician installs and replaces rack-level power resiliency hardware (UPS/ATS/PDU), deploys new equipment, decommissions obsolete gear, and performs low-voltage patch cable clean-up. This role supports IT support requests within the Site Engineering and Operations service delivery model. Position is a contract position based out of Seattle, WA.

Responsibilities

• IDF cleanup (rack and equipment), cable management
• Check cable issues related to end user PC data sockets, Wireless Access Points, CCTV cameras
• Installation, terminating, splicing, labeling, testing, and troubleshooting of voice, data, and fiber optic
• Install, terminate, test, label & document horizontal, backbone & other cables
• Organizing for pre-termination, form dress cables, determine length, label cables
• Termination for patch panels
• Termination for CAT6, CAT5 and fiber outlets
• Knowledge of using industry standard test equipment
• Handling retrofits works - remove unused cables
• Responsible for UPS battery replacement, Faulty UPS replacement
• Dressing & routing cable into technical rooms, modular furniture & other work area outlets
• Building technical & equipment rooms works
• Testing, troubleshooting, & document test results for cabling
• Possess working knowledge of cabling standards, shop drawings, schematic diagrams, matrixes and labelling schemes applications
• Understands, commits the environmental, health & safety policies
• Handling the required site surveys
• Carry out supervisory responsibilities in accordance with the organizations policies & applicable laws
• IDF remediation and cleanup: physically replace or remediate all failed UPS and UPS batteries; verify and update device label; add any UPS/ATS/PDU not monitored to the Network and DCIM; clean up and address any physical cable plant hazards; remove replaced or failed UPS and UPS batteries to a designated area for vendor pickup; remove or remediate all combustibles and trash found during audit to create a clean and safe IDF; place in designated area for disposal by PSJH (60% of work)
• IT Operational Support: provide testing, support and remediation for failure troubleshooting (Copper/Fiber layer 2) (UPS, ATS, PDU); provide support for physical hardware and parts replacement; complete Power Systems Health Check; verify and document that network cables are connected to all UPSs, Rack PDUs, and ATSs; patch and add any lacking network connections; verify network‑connected systems are monitored in PSJH managed tool; document active error lights or messages for follow‑up remediation (5% of work)
• IT Hardware Deployment / Decommission: physically install and cable new hardware deployments (Server/SAN/Network); uninstall hardware and cabling from decommissioned systems; provide onsite support to facilitate drive destruction and e‑waste services; power hardware lifecycle: physical installation and removal of UPS/ATS/PDU devices as part of hardware lifecycle program; physical replacement of hot swappable batteries; remove replaced or failed UPS and UPS batteries to designated area for vendor pickup (30% of work)
• Audit / Inventory: verify or create walking directions to IDF/MDF and upload to site SharePoint; check room temperature for compliance to PSJH Standards; check security measures for access control; check for combustibles or fire hazards; cable management hazards; inventory tasks: rack and floor mounted equipment; network or telecom; server and other powered IS equipment; power delivery equipment (UPS, PDU, ATS) (4% of work)

Skills

• Experience working in IT Data Centers, IDFs, and MDFs
• Experience with rack level UPS units (installation, support, and configuration) (Primarily APC)
• Experience with rack level Automatic transfer switches (ATS) and Power distribution units (PDU)
• Experience with Data Center management tools (DCIM)