Network Field Technician

About the role

Provides onsite support to ensure the integrity, stability, and efficiency of IS services hosted in IDF and MDF spaces. The technician installs and replaces rack level power resiliency hardware (UPS/ATS/PDU), deploys new equipment, decommissions obsolete gear, and performs low voltage patch cable clean up. Supports IT support requests within the Site Engineering and Operations service delivery model.

Responsibilities

• IDF cleanup (rack and equipment), cable management
• Check cable issues related to end user PC data sockets, Wireless Access Points, CCTV cameras
• Installation, terminating, splicing, labeling, testing, and troubleshooting of voice, data, and fiber optic cables
• Install, terminate, test, label & document horizontal, backbone & other cables
• Organizing for pre‑termination, form dress cables, determine length, label cables
• Termination for patch panels; termination for CAT6, CAT5 and fiber outlets
• Knowledge of using industry standard test equipment
• Handling retrofits – remove unused cables
• Responsible for UPS battery replacement, faulty UPS replacement
• Dressing & routing cable into technical rooms, modular furniture & other work area outlets
• Building technical & equipment rooms works
• Testing, troubleshooting, & document test results for cabling
• Possess working knowledge of cabling standards, shop drawings, schematic diagrams, matrixes and labelling schemes
• Understands, commits the environmental, health & safety policies
• Handling the required site surveys
• Carry out supervisory responsibilities in accordance with the organization's policies & applicable laws
• Scope of work breakdown: IDF remediation and cleanup (60%); IT Operational Support (5%); IT Hardware Deployment / Decommission (30%); Audit / Inventory (4%)

Requirements

• Experience working in IT Data Centers, IDFs, and MDFs
• Experience with rack level UPS units (installation, support, and configuration) – primarily APC
• Experience with rack level Automatic transfer switches (ATS) and Power distribution units (PDU)
• Experience with Data Center management tools (DCIM) and data entry
• Experience working with Network access layer hardware (Switches)
• Experience working with Servers

Pay

The pay range for this position is $25.50 - $33.00 per hour. Individual compensation offered within this range will depend on qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job‑related factors.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – pre‑tax and Roth post‑tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a Contract position based out of Lynnwood, WA. Fully onsite.