Network Facilities Technician - Merced, CA

About the role

The Network Facilities Technician is responsible for maintaining network infrastructure to support reliable and efficient communication services. This role involves the installation, configuration, and maintenance of network components at various sites such as overhead Framing, DC Plants, Cable Stitching, relay racks, Switches, Servers, cable termination and testing. These systems include generators, DC Plants, ATS', & PDU's. The Network Facilities Technician collaborates closely with network engineers and other Race team members to ensure the seamless operation of telecommunications networks, troubleshoots issues, and collaborates solutions to optimize network performance and reliability.

Responsibilities

• Performs and schedules preventative maintenance on network infrastructure (e.g. DC Power Plants, Generators, Air Conditioning, ATC, Active Panels, POP's, Data Centers, Core Electronic, BDFB), or manages vendors
• Performs routine maintenance tasks, inspections, and preventive maintenance activities on network infrastructure and facilities to ensure optimal performance, reliability, and uptime
• Installs equipment in new and existing deployments of network facilities (e.g. Routers, Switches, Servers, Cameras, Racks)
• Promptly responds to network and facility-related incidents, outages, and service disruptions occurring within the network infrastructure or facilities, troubleshooting issues to identify root causes and implement corrective actions to address emergencies or unexpected events, such as equipment failures, power outages, or security breaches
• Identifies the root cause of issues, implements corrective actions to minimize downtime and service disruptions, and coordinates effectively with relevant stakeholders to resolve the issue
• Collaborates closely within the department, including engineers, technicians, and administrators providing input to peers for general maintenance activities such as sharing knowledge, expertise, and best practices to ensure the smooth operation and routine maintenance of network infrastructure
• Aids during critical maintenance activities, such as equipment upgrades, system migrations, or emergency repairs including hands-on assistance to colleagues, troubleshooting, technical issues, and implementing necessary adjustments or repairs to minimize downtime and maintain network reliability
• Carries out basic infrastructure projects aimed at expanding, upgrading, or optimizing network facilities such as project execution, task coordination, technical implementation, documentation, and compliance
• Contributes to the ongoing development, expansion, and enhancement of network infrastructure to meet the organization's evolving business needs and objectives
• Ensures the effective operation and maintenance of network infrastructure: Establishes and maintains fiber and copper cross-connects within network facilities
• Conducts OTDR Testing to analyze the quality and characteristics of optical fiber links
• Installs, manages, and maintains DC Power Cabling infrastructure
• Documents network infrastructure configurations, facility layouts, equipment inventories, and maintenance procedures in accordance with organizational standards and regulatory requirements
• Generates reports and documentation on network and facility performance, including uptime statistics, maintenance activities, and incident resolutions

Qualifications and Experience

• Eligibility for US Employment without sponsorship
• Minimum of 18 years of age
• A valid driver's license, subject to successful verification through a DMV check, is mandatory
• 2+ years of experience as an installer in a telecom industry
• Minimum of 2 years working experience in network facilities (DC Power Plants, Generators, Air Conditioning, ATS, Fiber Cross Connects, Fiber Troubleshooting, Data Centers)
• Proficiency in standard electrical and telecom testing tools (Volt Meter, OTDR, VFL, Optical Power Meter)
• Demonstrated ability to lift heavy equipment/items weighing up to 80 pounds safely and effectively, ensuring adherence to proper lifting techniques and workplace safety protocols
• Flexibility to work during various shifts, including days, nights, weekends, and holidays, as necessary and/or as required by operational needs
• The ability to effectively communicate in English, including speaking, reading, writing, and comprehension, as necessary for effective job performance and workplace communication
• Proficient use of MS Office applications including Teams, Word, Excel, and PowerPoint; teleconferencing applications
• Functional use of common office equipment, computers, and office software
• Strong time management skills, with the ability to manage priorities and workflow
• Commitment to accuracy and high standards for quality of work
• Ability to work with all levels of team members and management
• Excellent problem resolution and customer service skills
• The ability to deal effectively with a diversity of individuals at all organizational levels
• Excellent verbal and written communication skills
• The ability to work on complex projects with general direction and minimal guidance
• Versatility, flexibility, and willingness to work within constantly changing priorities with a sense of urgency
• Good judgement with the ability to make timely and sound decisions
• Highly resourceful team-player, with the ability to also be extremely effective independently
• The ability to effectively present information and respond to questions
• The ability to distinguish colors and audible tones

Skills

• Proficient use of MS Office applications including Teams, Word, Excel, and PowerPoint; teleconferencing applications
• Functional use of common office equipment, computers, and office software
• Strong time management skills, with the ability to manage priorities and workflow
• Commitment to accuracy and high standards for quality of work
• Ability to work with all levels of team members and management
• Excellent problem resolution and customer service skills
• The ability to deal effectively with a diversity of individuals at all organizational levels
• Excellent verbal and written communication skills
• The ability to work on complex projects with general direction and minimal guidance
• Versatility, flexibility, and willingness to work within constantly changing priorities with a sense of urgency
• Good judgement with the ability to make timely and sound decisions
• Highly resourceful team-player, with the ability to also be extremely effective independently
• The ability to effectively present information and respond to questions
• The ability to distinguish colors and audible tones

Benefits

100% Company-Paid Medical and Dental Benefits
Free Fiber Internet Service
Compensation: $36 to $40 per hour

Pay

$36 to $40 per hour

Schedule

5 Days/8 Hours