Network and Data Center Manager

Overview Analysis Group is one of the largest international economics consulting firms, with more than 1,500 professionals across 15 offices in North America, Europe, and Asia. Since 1981, we have provided expertise in economics, finance, health care analytics, and strategy to top law firms, Fortune Global 500 companies, and government agencies worldwide. Our internal experts, together with our network of affiliated experts from academia, industry, and government, offer our clients exceptional breadth and depth of expertise. The Network and Data Center Manager is responsible for the management, maintenance, configuration, and reliable operation of Analysis Group’s network and data center infrastructure. This position manages the Network and Infrastructure Systems Engineering teams and provides technical leadership for the firm’s server, network, storage, backup, and disaster recovery environments. The Network & Data Center Manager is responsible for ensuring infrastructure services are reliable, secure, scalable, and appropriately maintained while developing and implementing infrastructure strategy and standards. Essential Job Functions And Responsibilities Manage the Network and Infrastructure Systems Engineering teams, including providing technical leadership, mentoring, performance management, workload prioritization, and professional developmentOversee the design, configuration, maintenance, monitoring, and troubleshooting of the firm’s network, server, storage, virtualization, backup, and data center infrastructureProvide technical leadership for Cisco enterprise networking technologies, including routing, switching, wireless, and related network infrastructureManage Dell server infrastructure and associated data center hardware, as well as storage and virtualization platforms, including Dell and Pure Storage technologies and VMwareTake ownership of enterprise backup and recovery technologies for on-prem and cloud-based systemsDevelop, maintain, and regularly test disaster recovery processes for critical infrastructure systemsWork with Information Security to manage infrastructure security, updates, patches, access rules, vulnerability remediation, and other security requirementsLead the response to critical infrastructure incidents and coordinate troubleshooting and resolution across internal teams and vendorsConduct root cause analysis for significant infrastructure incidents and ensure appropriate corrective actions are completedEstablish and maintain infrastructure standards, operational procedures, technical documentation, network diagrams, system configurations, and service recordsMaintain asset management and system inventory, including hardware, software, licensing, maintenance agreements, and related technical specificationsEvaluate infrastructure capacity, performance, and lifecycle requirements and make recommendations for upgrades and replacementsIdentify opportunities to automate infrastructure administration, monitoring, backup, recovery, and disaster recovery processesAssist with managing infrastructure vendors and service providers around licensing, maintenance, and hardware refresh planningWork independently and collaboratively with Information Security, Cloud, Service Desk, application teams, and other IT teamsManage 24x7 on-call coverage and participate in troubleshooting and resolution of critical infrastructure issues as necessary Qualifications Bachelor’s degree preferred. Degree in computer science, information technology, engineering, or related disciplineMinimum of 8 years substantive relevant work experience required, 10-15 years preferredPrevious experience managing or leading technical infrastructure teamsProven experience managing, mentoring, and developing technical staffStrong technical knowledge of enterprise networking, server, storage, virtualization, backup, and data center technologiesProven experience and success with virtualization, VMware, or equivalentFirm understanding of Windows system administration and security required; additional experience with Linux and Unix is helpfulStrong knowledge of enterprise backup, data protection, and disaster recovery technologies and best practicesExperience developing, implementing, maintaining, and testing disaster recovery processesStrong knowledge of implementing and effectively developing IT operations best practices, including security, storage, data protection, availability, and disaster recoveryStrong interpersonal, written, and oral communication skillsProven analytical, troubleshooting, and problem-solving abilitiesHighly self-motivated and directed, with keen attention to detailStrong customer service orientationExperience working in a team-oriented, collaborative environmentExperience working in a hybrid Microsoft Azure and on-premises infrastructure environment is a plusEligible candidates must be authorized to work in the United States without sponsorship or restriction, now and in the future Analysis Group embraces equal opportunity. We are committed to building teams that bring a variety of backgrounds, perspectives, and skills, as we believe that a strong and inclusive workforce directly supports our goal of providing the highest-quality work. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other class protected under applicable federal, state, or local law, and we encourage candidates of all backgrounds to apply. Analysis Group offers competitive compensation and a comprehensive benefits package. The estimated salary range for this position is $150,000–$175,000. Compensation offered will be based on a number of factors including work experience, education, and skill level. This role is eligible for a discretionary annual bonus that is determined in large part by individual performance. To learn more about our benefit offerings, click here. 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