Network Administrator (WAN)

Responsibilities

• Troubleshoot and develop solutions with LAN/WAN protocols such as Border Gateway Protocol (BGP), Open Shortest Path First (OSPF) and Enhanced Interior Gateway Routing Protocol (EIGRP).
• Configure, monitor and troubleshoot IP/MPLS backbone network.
• Assist with the installation and configuration of existing and new WAN transport systems as directed by the USAFCENT/A6 leadership.
• Develop standardized testing and cutover plans for USAFCENT WAN new equipment.
• Establish testing and remote monitoring procedures to ensure reliable operation of WAN transport in theater.
• Collect networking metrics for analysis to determine sub-standard network performance both remotely and locally.
• Analyze a myriad of networking metrics and recognize sub-par network performance.
• Configure and troubleshoot QoS involving policing, shaping and queuing.
• Report system and network documented findings for analysis and trending of bandwidth and network security incidents.
• Provide first-level technical support to deployed users, escalates complex problems as required.
• Act as a consultant and provide feedback to the government to optimize the WAN transport networks.
• Identify and evaluate the operational impact of all outages.
• Coverage of shifts outside of the assigned shift and/or providing after hours, weekend, or holiday support as needed on a rotational basis.

Qualifications

• 3+ years experience in network support.
• Associate’s degree in a related field. Additional years of experience may be substituted for degree requirements.
• Must be Security+ certified (or hold an equivalent certification in compliance with DoD 8570 IAT Level II).
• Must be CCNA certified.
• Must hold the ITIL Foundations certification or be able to obtain the certification within 60 days of hire.
• Experience providing LAN/WAN support.
• Knowledge of LAN/WAN protocols such as Border Gateway Protocol (BGP), Open Shortest Path First (OSPF) and Enhanced Interior Gateway Routing Protocol (EIGRP).
• Experience with firewall administration.
• Able to apply network engineering concepts and all layers of the OSI and DOD TCP/IP model.
• Must possess experience and demonstrate an understanding of Microsoft server installation, roles, Active Directory, storage, performance management, and maintenance.
• Experience supporting DoD projects.
• Strong communication skills and ability to interact professionally within all levels of an organization.
• Must be able to provide support in a 24/7/365 environment.
• Must be a US citizen and hold a current Secret clearance.