Network Administrator- VA Residents only

About the role

The Network Administrator supports IT infrastructure for Southeastern Underwriters, Steamboat Insurance Group, and associated entities. The role involves managing servers, networks, workstations, and cloud environments, ensuring optimal performance and supporting geographically dispersed teams.

Responsibilities

• Infrastructure Management & Support
• Maintain data communications and server infrastructure to ensure system availability during business hours.
• Manage multi-site Active Directory, DNS, and DHCP configurations.
• Maintain documentation (e.g., IP management, access controls, system procedures, and diagrams).
• Develop scripts and automation tools to streamline routine administrative tasks.
• Oversee private cloud (Hyper-V) infrastructure, including host platform management, performance monitoring, SAN management, virtual machine deployment, snapshots, and replication.
• Network Security
• Configure and manage clustered firewalls across datacenters, remote offices, and disaster recovery sites.
• Ensure SIEM integration and proper log management across network security devices.
• Perform security updates and patch deployment using automated tools.
• Collaborate with Information Security on system-wide security improvements.
• Application & Server Support
• Support infrastructure-critical applications (e.g., NFS, SFTP, web services).
• Maintain server-side applications, including antivirus, messaging, and Office365/Exchange services.
• Aid with upgrades and maintenance of on-premises and cloud-based applications.
• Disaster Recovery
• Maintain and test DR systems using Hyper-V Replication, Veeam, and third-party backup tools.
• Ensure continuous operation of offsite file sync and data backup systems.
• Perform regular DR testing to confirm readiness and failover capability.
• Monitoring & System Health
• Conduct daily and weekly infrastructure health checks; proactively resolve issues.
• Monitor Exchange and Office365 messaging services for continuity.
• Participate in on-call rotation for incident response and issue resolution.
• Research & Planning
• Identify infrastructure enhancements and work with the IT team to evaluate and implement cutting-edge technologies.
• Analyze system bottlenecks and recommend improvements for performance and scalability.
• Web Infrastructure Support
• Support and maintain core IIS web servers and associated services.
• Configure server environments for custom applications and deployments.
• Workstation Support & Help Desk
• Respond to and manage help desk tickets and end-user issues.
• Install, configure, and maintain personal computers, printers, and peripheral devices.
• Troubleshoot hardware/software issues and implement tested solutions.
• Maintain licensing for software and ensure timely hardware rollouts.
• Support end-user onboarding, upgrades, and system training.
• Provide after-hours on-call support as needed.

Qualifications

• Bachelor's degree in Information Systems/Technology or related field, or equivalent work experience.
• Minimum 3 years of experience as a System Engineer or Network Administrator.
• Proficient in:
• Windows Server 2019, Windows 10/11
• VLAN and network infrastructure setup
• Multi-access point wireless environments
• Firewall systems (Meraki, Palo Alto preferred)
• Microsoft Office Suite (Word, Excel, PowerPoint, Access, Visio, Project)
• Familiarity with:
• Web infrastructure (IIS, DNS management, certificates, domain registration)
• Automation tools (VBScript, PowerShell, Python, C#, or similar)
• Task scheduling with MS Scheduler
• Self-motivated and adaptable to new technologies with minimal supervision.