Network Administrator

Major Duties and Responsibilities

• Administer, monitor, and troubleshoot core network infrastructure, including switches, routers, firewalls, VPNs, wireless platforms, and internet connectivity.
• Maintain secure and reliable connectivity for electronic health record systems, cloud services, VoIP/UC platforms, remote users, and site-to-site communications.
• Implement and support network security technologies such as VLAN segmentation, NAC, IDS/IPS, MFA-integrated remote access, secure DNS, web filtering, and endpoint-aware access controls.
• Cook routine review of logs, alerts, and network events to identify suspicious activity, performance degradation, and configuration issues.
• Coordinate vulnerability remediation for network devices, firmware, firewalls, wireless controllers, and related infrastructure.
• Develop, maintain, and enforce standards for network configuration, change control, access management, backup, and disaster recovery.
• Support HIPAA-aligned safeguards in accordance with HIPAA regulations by protecting the confidentiality, integrity, and availability of systems and data traversing the network.
• Collaborate with cybersecurity, systems, help desk, compliance, and operational teams on incident response, audits, risk assessments, and project delivery.
• Maintain documentation for network diagrams, IP schemas, circuit inventories, failover paths, standard operating procedures, and support runbooks.
• Participate in after-hours maintenance, patching windows, incident response, and on-call support as needed.

Skills/Competencies

• Technical Environment
• Enterprise switching and routing.
• Next-generation firewalls and secure remote access.
• Wireless networking and controller-based deployments.
• Microsoft 365, Azure, Active Directory, DNS, and DHCP.
• Monitoring, logging, backup, and disaster recovery tools.
• Virtualized and hybrid infrastructure supporting Spectrum Health and Human Services applications.
• Core Competencies
• Hands-on network administration, engineering support, or infrastructure operations experience.
• Experience with enterprise routing, switching, firewall policies, VPNs, and wireless infrastructure.
• Working knowledge of network security, including segmentation, least privilege, secure remote access, log review, and threat detection.
• Experience in Microsoft enterprise environments, including Active Directory, Microsoft 365, Azure or hybrid identity, and DNS/DHCP.
• Familiarity with healthcare, regulated, or other compliance-driven environments.
• Strong troubleshooting skills across LAN/WAN, TCP/IP, DNS, DHCP, SSL/TLS, VLANs, and internet connectivity.
• Excellent documentation, communication, and cross-functional collaboration skills.
• Experience in healthcare delivery, behavioral health, clinic, or multi-site care environments.
• Familiarity with Cisco, Meraki, Fortinet, or similar enterprise networking and security platforms.
• Exposure to SIEM, vulnerability scanning, endpoint detection, and security audits.
• Experience supporting cloud networking, Microsoft Azure, SD-WAN, zero trust, or infrastructure modernization initiatives.
• Relevant certifications such as CompTIA Security+, Network+, CCNA, CCNP, Fortinet NSE, or equivalent.
• Network reliability and performance optimization.
• Security-first infrastructure administration.
• Incident response support and root-cause analysis.
• Documentation and procedural discipline.
• Risk awareness in regulated environments.
• Service orientation and clear communication.

Education Requirements

• Bachelor’s degree in Information Technology, Computer Science, Cybersecurity, or related field, or equivalent professional experience.

Experience

• Hands-on network administration, engineering support, or infrastructure operations experience.
• Experience with enterprise routing, switching, firewall policies, VPNs, and wireless infrastructure.
• Working knowledge of network security, including segmentation, least privilege, secure remote access, log review, and threat detection.
• Experience in Microsoft enterprise environments, including Active Directory, Microsoft 365, Azure or hybrid identity, and DNS/DHCP.
• Familiarity with healthcare, regulated, or other compliance-driven environments.
• Strong troubleshooting skills across LAN/WAN, TCP/IP, DNS, DHCP, SSL/TLS, VLANs, and internet connectivity.
• Excellent documentation, communication, and cross-functional collaboration skills.
• Experience in healthcare delivery, behavioral health, clinic, or multi-site care environments.
• Familiarity with Cisco, Meraki, Fortinet, or similar enterprise networking and security platforms.
• Exposure to SIEM, vulnerability scanning, endpoint detection, and security audits.
• Experience supporting cloud networking, Microsoft Azure, SD-WAN, zero trust, or infrastructure modernization initiatives.
• Relevant certifications such as CompTIA Security+, Network+, CCNA, CCNP, Fortinet NSE, or equivalent.

Other

• Must possess a valid Driver’s License with a satisfactory driving record.