Network Administrator

Location: Denver. Clearance: None. Job#: 3052175.

About the role

This position provides technical network communications support. The position possesses functional knowledge pertinent to VoIP phone network (LAN/WAN/Network) communications technologies and is a contributor for the testing, implementing, and maintaining of new equipment. Equipment may include but is not limited to routers, switches, wireless access points and controllers, and VoIP technologies.

Responsibilities

• Review and validate incoming ServiceNow tickets, obtaining missing or required information as necessary.
• Assign tickets to appropriate technical staff.
• Maintain and verify accurate system records.
• Manage Cisco WebEx configurations via Kurmi, including password resets, voicemail resets, and name changes.
• Perform onsite telecommunications installations within a 50-mile radius of workplace.
• Install and configure voice jumpers.
• Troubleshoot analog line issues and copper cabling infrastructure.
• Assist technical staff with day-to-day telephony tasks, such as phone relocation and installation.
• Inventory phones and network switches, documenting details in a spreadsheet for decommissioning or surplus processes.
• Install network hardware components and cables.
• Configure network software.
• Identify and eliminate bottlenecks to ensure long-term network efficiency.
• Ensure network operates securely.

Requirements

Must be able to pass criminal background check and drug test.

Qualifications

• Degree in computer science, information systems, or related field.
• Certified network professional accreditation.
• Strong diagnostic and problem-solving skills.

Benefits

• Medical, dental, vision, life, disability, and other insurance plans.
• Employee Stock Purchase Program (ESPP).
• Retirement plan (401k or local country equivalent) with company match after 12 months of tenure.
• Health Savings Account (HSA) on HDHP plan.
• SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions.
• Corporate discount savings program and other discounts.
• On-demand training program.
• Access to certification prep and a library of technical and leadership courses/books/seminars after 6+ months of tenure.
• Certification discounts and other perks to associations including CompTIA and IIBA.
• Dedicated customer service team for consultants.
• Certified Career Coach.
• Welcome Packet detailing benefits, programs, support teams and resources.

Pay

Pay rate range: $62,400 – $83,200 per year.