Network Administrator

Responsibilities

• Support, monitor, maintain, and troubleshoot the City’s network infrastructure, systems, and communications technology
• Help ensure the reliable availability of data communications through monitoring tools, dashboards, protocol analyzers, and related systems
• Implement and monitor security and remote access standards for network devices and data systems
• Configure and maintain routers, access lists, VLANs, firewalls, intrusion detection services, VPNs, and related network equipment
• Support disaster recovery standards, risk analysis, data backup systems, fault-tolerant hardware, and recovery strategies
• Install, configure, and maintain network devices, computers, printers, scanners, digital cameras, multimedia equipment, and related peripherals
• Maintain the physical and logical health of the network, including file services, cabling, hardware installations, and upgrades
• Develop plans and standardized methods for installing and configuring software on user accounts, individual computers, and network systems
• Create custom technology solutions when needed
• Provide expert technical support to City departments, including needs assessment, strategic planning, procurement coordination, installation, and implementation of new hardware and software
• Maintain and support technology functions for dispatch and public safety personnel
• Install, configure, and maintain physical security systems, including surveillance, intrusion, and access control systems
• Maintain system documentation, inventory, and technical records
• Provide technical support, training, and troubleshooting assistance to City employees
• Participate in a 24/7 rotational on-call support roster and after-hours meeting rotations
• Respond to emergency call-outs after regular office hours when needed

Qualifications

Strong network administration experience, technical problem-solving ability, and a commitment to providing responsive technology support in a public service environment.