Network Administrator

Responsibilities

• Provide technical support and troubleshooting for client and internal network environments
• Configure, deploy, maintain, and optimize routers, switches, firewalls, VPNs, and related network infrastructure
• Maintain network performance, availability, and security to ensure service reliability
• Respond to, troubleshoot, resolve, and escalate network incidents through established support processes
• Participate in network maintenance activities, upgrades, and change management procedures
• Collaborate with Infrastructure, Cloud, Security, and Support teams to deliver client solutions
• Document network configurations, procedures, and troubleshooting activities
• Participate in on-call or escalation support activities as required
• Deliver exceptional customer service while supporting enterprise clients
• Perform additional duties and responsibilities as assigned

Requirements

• Experience with DNS, DHCP, QOS, NAT, VoIP, IP Routing, Switching, VPN, Windows Server
• Experience with Cisco IOS and/or FortiOS
• Experience working with large business and enterprise networks
• Hands-on experience with cloud computing (IaaS or PaaS) platforms
• 3+ years of experience with enterprise network environments
• Experience with Cumulus routers and switches, as well as Fortinet security products preferred

Qualifications

• Strong knowledge of TCP/IP networking fundamentals and OSI model concepts
• Advanced understanding of enterprise networking technologies including: BGPOSPFSTPVLANsLayer 2 and Layer 3 Switching
• Knowledge of network security concepts including ACLs, IPS/IDS, segmentation, and secure remote access
• Working knowledge of Windows Server and Active Directory environments
• Understanding of virtualization technologies including VMware vSphere (NSX preferred)
• Familiarity with public cloud networking concepts in Azure and AWS

Skills and Abilities

• Strong troubleshooting, analytical, and documentation skills
• Excellent customer service and communication skills
• Fluent English communication skills, both written and verbal

Pay

Competitive base salary ($70 – 80K) depending on experience and certifications) plus bonus, 401(k) match, health insurance, generous PTO, paid volunteer time off, and working with world-class co-workers who are just as dedicated and as awesome as you are.

Schedule

N/A